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Ivny Coura
Ivny Coura
Inspiring
September 7, 2023
Answered

Unable to Update Photoshop Beta Error 190

  • September 7, 2023
  • 13 replies
  • 10121 views

Hi!

 

Today I got a message asking me to update Photoshop Beta to the latest version (25.1). Anyway, I kept getting this error:

Exit Code: 190
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 0 warnings(s) 

FATAL: Sanity check for installation failed. Current OS version 10.0.19044 doesn't satisfy OS requirements.
FATAL: Error occurred in install product workflow with error code 190 error message 
-------------------------------------------------------------------------------------

 

But, from what I checked, my device meets the minimum system requirements for installing the application, as you can see:

  • Windows 10 PRO 21H2 version
  • Intel(R) i5-9400F CPU 2.90GHz
  • 32GB RAM
  • Monitor resolution 2560 x 1440
  • GPU AMD ASUS Radeon RX 6600
  • Hard disk space: 510 GB of available hard-disk space

 

Any idea to fix it? TIA.

    Correct answer

    Found the Problem... deinstalled it completely and  then another report popped up. 

    13 replies

    G
    gerolamo_pinna5437
    Participant
    April 26, 2025

    Quindi dopo acquisto licenza, dovrei cambiare anche computer secondo Adobe...per colpa dell'errore (190)

    Poveretti!

    F
    Frederic22167290536y
    Known Participant
    September 13, 2023

    Same problem with this update.

    Please do something.

    I'm working in an administration and we can't change anything in our computer's system

    LAZAROS LOUSAS
    LAZAROS LOUSAS
    Participant
    September 13, 2023

    Unable to Update Photoshop Beta Error 190

    D
    Daniel32215354zh16
    Participant
    September 11, 2023

    Hola! me sale error al intentar instalar la actualización V25.1 del photoshop Beta, me sale el error 190. 

    Alguien sabe como solucionarlo?

      Ivny Coura
      Ivny CouraAuthor
      Inspiring
      September 11, 2023

      Mira cual es su versión del Windows, para instalar la actualización 25.1 es necesario tener la version 22H2 de Windows.

        R
        RBrogen
        Known Participant
        September 10, 2023

        Hi Everyone,

        I've been trying to update my Beta PS to 25.1 and I keep getting this error 190 "System requirements not meet.  See the minimum system requirements for more details).  I've been running BETA PS for quite some time w/o too many issues.  My system hardware is definitely more than what is required based on docs.

        MY SPECS: 

        OS - Running Windows 10

        CPU - AMD Ryzen 9 3900X 12 Core

        Graphics:  NVIDIA GeForce RTX 3090

        Monitor:  Dual LG 27" UHD IPS displays

        RAM - 64GB

        NIC - 10GB

        M.2 1TB storage w/500GB+ free

         

        Any insight would be greatly appreacited.

         

        Randy Brogen, M.Photog.M.Artists.Cr., CPP
          L
          Lacoro
          Participating Frequently
          September 11, 2023

          I get the samme error 😔.

          Where did you find the system requirements for Photoshop Beta? I can only find those for the regular Photoshop.

          P
          paulo sérgio30563684oksc
          Participant
          September 9, 2023

          Please.

           

          Need Help to update version Beta Photoshop

            AxelMatt
            Community Expert
            AxelMattCommunity Expert
            Community Expert
            September 9, 2023

            Please see here: Fix download, install, or update errors for your Adobe apps

            It seems that your system doesn't match the system requirements.

             

             

            My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
            L
            Lacoro
            Participating Frequently
            September 11, 2023

            where are the system requirements for photoshop beta?

            B
            bioverseasb51613435
            Participating Frequently
            September 9, 2023

            Photoshop beta v25.1 update failed (Error 190)

            Exit Code: 190
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 9 warnings(s) 

FATAL: Sanity check for installation failed. Current OS version 10.0.19044 doesn't satisfy OS requirements.
FATAL: Error occurred in install product workflow with error code 190 error message 
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
-------------------------------------------------------------------------------------

            Edition Windows 10 Pro
            Version 21H2
            OS build 19044.3086
            Experience Windows Feature Experience Pack 1000.19041.1000.0

            ----------

            Processor AMD Ryzen 9 3900X 12-Core Processor 3.80 GHz
            Installed RAM 128 GB
            System type 64-bit operating system, x64-based processor

             

            Exid all Photoshop minimum requirements that are posted by Adobe.
            Any idea why?

              G
              GhostKlicK
              Participant
              September 11, 2023

              You have v 21H2 and you need Windows 22H2 

              Ivny Coura
              Ivny CouraAuthor
              Inspiring
              September 8, 2023

              Actually I just came to say the same. It needs to be under 22H2. It should be clear on the system requirements page. Anyway, I'm happy we both got the solution. 😄

                A
                Anonymous
                Correct answer
                September 8, 2023

                Found the Problem... deinstalled it completely and  then another report popped up. 

                  A
                  Anonymous
                  September 8, 2023

                  i´ve got the same problem... 


                   AMD Ryzen 9 3900XT 12-Core Processor 3.79 GHz
                   RAM 32,0 GB

                  NVIDIA GeForce RTX 2080 Ti

                  Windows 10 Pro Version 21H2

                  Monitor resolution 3840 x 2160

                  Hard disk space: 500GB SSD 1 TB HDD

                   

                  Windows 10 Pro is our only main thing in common, maybe this causes the problem since the error code says something's wrong with the OS?

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