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DKirky
Participant
July 14, 2023
Question

Update notification stuck on screen

  • July 14, 2023
  • 2 replies
  • 276 views

This will not go away - cannot update Beta as its running the most upto date version 24.6

Macbook Pro - Ventura 13.4.1

Open the app and it loads auto, will not move and is in the eay of some function, minimise the screen says on main screen, have to quit app for it to disappear

 

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    2 replies

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    July 14, 2023

    Hi @DKirky please update to the latest Ps beta - Adobe Photoshop Version: 24.7.0 20230712.m.2239 0f0768a x64

     

    We see you have an enterprise account, so you may need to ask your IT Admin to allow this:

     

    https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355

     

     

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      July 14, 2023

      Hi @DKirky 24.6 is not the most updated version. Try uninstalling 24.6 then going to the Creative Cloud desktop app and holding Opt+Cmd+R to relaunch the CC desktop app. Check your beta tab for 24.7 after the relaunch.

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