Skip to main content
Y+compris
Participant
Jun 11, 2026 2:30 AM UTC
Answered

你好,我想问一下,为什么我用iPadpro(m4)第一次下载打开软件后会一直显示“正在加载您的文档”,持续了半个小时

 

    Sameer K
    Sameer KCorrect answer
    Community Manager
    Jun 24, 2026 3:15 PM UTC

    Hey, @Y compris. Welcome to the Photoshop community. I reviewed your account for the community.


    Your account is set up for use in China, and Phoshop's homepage includes technology that Adobe cannot offer in certain countries. https://adobe.ly/4uWFYrJ


    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity ManagerCorrect answer
    Community Manager
    Jun 24, 2026 3:15 PM UTC

    Hey, @Y compris. Welcome to the Photoshop community. I reviewed your account for the community.


    Your account is set up for use in China, and Phoshop's homepage includes technology that Adobe cannot offer in certain countries. https://adobe.ly/4uWFYrJ


    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

    Translate