Skip to main content
D
DSwanson
Participant
November 3, 2016
Answered

0xc000007b on photoshop CC 2017 after install

  • November 3, 2016
  • 4 replies
  • 39705 views

0xc000007b on photoshop 2017 after install. Using Win10 64 bit on ASUS laptop. Note, same install on my Win10 desktop works fine.

Tried reinstalling PS 2017. Same problem. Also ran scandsk (a previous forum suggestion): no fix.

This has not occurred on any previous PS CC installs.

This topic has been closed for replies.
Correct answer Akash Sharma

Hi DSwanson,

 

Please repair all the Microsoft Visual C++ Redistributable libraries and then update them to latest version from this link:- The latest supported Visual C++ downloads

 

Let us know if that helps.

Regards,

Akash

4 replies

T
taha01
Participant
October 28, 2019

the solution is here:

 

Photoshop cc 2019 ERROR 0xc00007b (SOLVED) 100%.

H
honeys1785052
Participant
September 11, 2017

Hello!!!

I have installed Photoshop CC 2017 on My Pc , Using windows 7 service pack 1,

But I am Unable start photoshop.....

error -0xc000007b

Please help me ,what to do???

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    November 4, 2016

    Hi DSwanson,

     

    Please repair all the Microsoft Visual C++ Redistributable libraries and then update them to latest version from this link:- The latest supported Visual C++ downloads

     

    Let us know if that helps.

    Regards,

    Akash

    D
    DSwansonAuthor
    Participant
    November 4, 2016

    Akash,

    This helps. Thank you.

    What I did was uninstall all the Visual C++ redistributables using "programs and features".

    Rebooted.

    Then using the microsoft link you supplied, downloaded and re-installed the 86 & 64 versions (2008 through 2015.)

    Rebooted.

    PS 2017 now works on the laptop.

    As a note, I neither knew the purpose or function of these files, nor the consequences of uninstall/reinstalling them. Thus I felt like I was walking in the dark.

    The Microsoft document assumes that I know what these are all about. I don't.

    Akash Sharma
    Akash Sharma
    Legend
    November 7, 2016

    These are important Windows files required to run Photoshop and other programs on your computer..These setups do not get updated unless there is a major OS update

    Glad to know it is working fine now.

    ~Akash

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    November 3, 2016

    Moving to Photoshop General Discussion​

    А
    артёмт36163618
    Participant
    October 24, 2018

    Hi. I update all drivers, reinstall Visual C++ 13 and 17, because the younger version do not available on link. I still have error. help, please!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices