Participant

Answered

2019 Menus greyed out

Forum|Forum|7 years ago
November 18, 2018
20 replies
50787 views

Just installed 2019. When I choose edit in Photoshop from Lightroom all the items in Photoshop under every menu are greyed out. I first thought it was an image mode type issue but that is greyed out also. All default external editor settings in Lightroom. Any ideas? Thanks!

Problem or error

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Correct answer JJMack

Read these two links,

Fill not available for selections in Photoshop CC 20.0.1

Photoshop CC 20.0.1 is now available. | Photoshop Family Customer Community

N

Nabil Zainab

Participant

Soo cool for contacting us about the best

H

h7opolo

Participant

Try creating a new PS file and set the color mode to less than 32 bit. This worked for me.

ohlookitsmikey_

Participant

Apologies, I was referring to the original question. Before the update, I could use the menus for a time after opening photoshop through lightroom, and then they would lock after so long, or after performing something. But now it opens greyed out instantly.

The only fix is to open photoshop first, as the threads state, but that's not really a solution that is fair

D Fosse

Community Expert

You're the only one. This is fixed for everybody else (and believe me, there were a lot of them).

Are you sure you have the 20.0.2 update? We are talking about opening files from Lightroom, right?

ohlookitsmikey_

Participant

After reading the threads and finding the update log for January, it seems that they think they fixed it, but mine is worse than ever. Is this an issue for anyone else currently?

D Fosse

Community Expert

It would help if you could be specific, instead of "worse than ever". What is worse than ever?

This thread is about the "Edit in PS" from Lightroom bug, and that is by all reports so far fixed. If not, you're the first.

C

crb42

Participant

Adobe is making rapid small updates. This is generally good, but their QA needs to keep up.

K

katied94184421

Participant

Weak. Went back to version v19.1.7. Wasted too much time trying to troubleshoot already.

Using Windows 10, don't use Lightroom nor have it installed.

RAD Films

Inspiring

All I did to workaround is:

Open RAW image in Lightroom, then Edit in Photoshop, when opens just close the file without saving, finally go to Lightroom and open the image with Edit in Photoshop again.

Alternatively, start Photoshop before sending files to it from Bridge or Lightroom.

vivianw72391463

Participating Frequently

I am also having problems with grayed out menus. Has there been a resolution to this issue? I have upgraded and it is still not working. In fact, it seems to be more frequent. As of this writing, I cannot get PS to work at all. On a deadline here. Even working on Christmas morning.

Trev59

Participating Frequently

I find ps works ok so long as you don't involve lightroom. Cc is a real mess.

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On Tue, 25 Dec 2018 at 16:24, vivianw72391463<forums_noreply@adobe.com> wrote:

2019 Menus greyed out

created by vivianw72391463 in Photoshop - View the full discussion

I am also having problems with grayed out menus. Has there been a resolution to this issue? I have upgraded and it is still not working. In fact, it seems to be more frequent. As of this writing, I cannot get PS to work at all. On a deadline here. Even working on Christmas morning.

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vivianw72391463

Participating Frequently

Yes, I tried that and it works. Thank you. Merry Christmas.

Sent from my T-Mobile 4G LTE Device

C

Cgreenephotography

Participant

Same thing happens to me when I try to use ctrl + to zoom in

G

getho

Inspiring

dissabling home screen did not work for me.

On a separate note: Bugs like this are now prevalent through the whole creative suite. Its not good enough.

Trev59

Participating Frequently

You’re right. Photoshop is now working for me. No idea what I’m doing differently, if anything. But Lightroom CC is now in refuse mode. How do they get away with this?

Sent from Mail for Windows 10

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