Skip to main content
Known Participant
December 24, 2024
Answered

3 problems have popped up in 26.2.0: No tool bar icons, can't select fonts with type tool, +1

  • December 24, 2024
  • 17 replies
  • 1701 views

3 problems have popped up in 26.2.0: No tool bar icons, can't select fonts with type tool, error code when exiting. Tool bar is just a bunch of dots.  Only type tool font avainable is Tahoma - get 

"Could not complete your request because LoadDeepFontCache in GetDeepFontCache failed" error code when trying to choose any other font. When exiting PS, get error code "Can’t write new document presets file"  Been using PS since Ver 7. Been using 26.2.0 since it came out. Uninstalled and reinstalled through Creative Cloud. Tried everything suggested on the web. Windows 10. Looks like I've got to dump PS and start looking at Capture One et al.

Correct answer Ged_Traynor

@Thomare what exactly is wrong with the type tool, it works fine for me with Photoshop version 26.3 on Windows 11, have you tried resetting the tools

17 replies

Participating Frequently
December 24, 2024

Hey John, 

 

Welcome to the Photoshop Community. We're sorry for the trouble you're experiencing with Photoshop. 

 

Try resetting the preferences: https://adobe.ly/405BL8W

Before resetting preferences, take back up: https://adobe.ly/406wuhs

 

Let us know how it goes. 

Thanks, 

Shivani