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Participant
July 6, 2026
Answered

3D - problem with "Swap Main and Secondary View"

  • July 6, 2026
  • 4 replies
  • 51 views
Hi,I’d like to ask a question regarding Photoshop's 3D features:- When I have an EXR file open and click the 3-axis icon, a small window appears in the top-left corner of the monitor. However, when I change the view there—to "Top," for example—and click the "swap main and secondary view" icon, the main window displays only a checkerboard pattern (or pixelation) instead of the image corresponding to the view I selected.Could someone please tell me what I might be doing wrong?Many thanks.
    Correct answer Omar34

    Hey Miguel,

    That checkerboard pattern usually means Photoshop isn't rendering any pixel data for that specific 3D camera angle, or the 3D engine is failing to update the viewport cache. Since you're working with an EXR file, it could also be a conflict with how the 32-bit color depth is interacting with the 3D workspace.

    A couple of quick things you can try to narrow this down:

    1. Check your 3D Ground Plane: Sometimes when you swap to a "Top" view, the camera zooms out infinitely or places itself under or behind the actual 3D mesh data. Try selecting your 3D layer, switching to the Top view, and then clicking Frame Default Camera or Frame Object in the Properties panel to see if it forces the object back into view.

    2. Toggle Canvas Defer Mode: Go to Preferences > Performance > Advanced Settings (under Graphics Processor Settings) and see if toggling OpenCL or changing the drawing mode helps.

    Like Dave mentioned above, sharing your exact Photoshop version and system info would be super helpful to figure out if it's a known bug or a GPU driver issue!

    4 replies

    Trevor.Dennis
    Community Expert
    Community Expert
    July 7, 2026

    You’ve still got 22.2 installed Dave?  I thought they all got removed without being asked?

    davescm
    Community Expert
    Community Expert
    July 7, 2026

    @Trevor.Dennis  The old versions such as 22.2 can no longer be installed and were removed from the CC app if not already installed. However, if already installed they can still be used. Nothing was uninstalled.

    Dave

    Omar34Correct answer
    Participant
    July 7, 2026

    Hey Miguel,

    That checkerboard pattern usually means Photoshop isn't rendering any pixel data for that specific 3D camera angle, or the 3D engine is failing to update the viewport cache. Since you're working with an EXR file, it could also be a conflict with how the 32-bit color depth is interacting with the 3D workspace.

    A couple of quick things you can try to narrow this down:

    1. Check your 3D Ground Plane: Sometimes when you swap to a "Top" view, the camera zooms out infinitely or places itself under or behind the actual 3D mesh data. Try selecting your 3D layer, switching to the Top view, and then clicking Frame Default Camera or Frame Object in the Properties panel to see if it forces the object back into view.

    2. Toggle Canvas Defer Mode: Go to Preferences > Performance > Advanced Settings (under Graphics Processor Settings) and see if toggling OpenCL or changing the drawing mode helps.

    Like Dave mentioned above, sharing your exact Photoshop version and system info would be super helpful to figure out if it's a known bug or a GPU driver issue!

    davescm
    Community Expert
    Community Expert
    July 6, 2026

    It is a while since I used 3D in Photoshop, but I just opened Photoshop 2021 (v22.2) to test and couldn’t replicate the issue using a depth map. View swapping worked correctly.
    What version of Photoshop are you using?
    Can you go to Photoshop’s help >System info and press copy - then paste the info here?
    Can you share the file for testing (or another simple file that shows the issue)?

    Dave