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A
alialjamal
Participating Frequently
December 2, 2021
Question

A problem caused this program to stop interacting with Windows.

  • December 2, 2021
  • 3 replies
  • 2884 views

hello i use windows 10 21H2 and my photoshop cs3 not working 

 

Source
Adobe Photoshop CS3

Summary
Stopped responding and was closed

Date
‎12/‎2/‎2021 5:05 AM

Status
Not reported

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: D:\photoshop cs3\Adobe Photoshop CS3\Photoshop.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: Photoshop.exe
Application Version: 10.0.0.0
Application Timestamp: 4601eae8
Hang Signature: 6515
Hang Type: 134217730
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 6515f0f72ecec77fbbe85f9de281a1ea
Additional Hang Signature 2: ceb1
Additional Hang Signature 3: ceb1703b819c621af54e221643490819
Additional Hang Signature 4: 417b
Additional Hang Signature 5: 417ba2fcbed61549dfbfe4ae235c265c
Additional Hang Signature 6: 51ba
Additional Hang Signature 7: 51ba0823fccaf98a69f5cb011984a4d2

 

This topic has been closed for replies.

3 replies

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
December 6, 2021

Whatever you do. Do not uninstall CS3 or deactivate it unless you downloaded  the Installer that install a CS3 version that does not require activation.   Your original CS3 install media install a version that need to be Activated which is no longer possible. Adobe stopped supporting CS3 years ago and retired their CS3 activation servers after making a CS3 version their old customers could download and install that does] not require activation. If you loose your Activation credentials that are hidden on you disk you will not be able to use your orignal installer to install CS3.  If you Activation credentials are intact  CS3 will install activated.

JJMack
A
alialjamalAuthor
Participating Frequently
December 6, 2021

can you give me link ?

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
December 6, 2021

Adobe took that link down old user had to login in the page  supply thier old serial number to get a new one for the new download.  If you did not download it when Adobe made it Available you are out of luck.  CS3 Software is Past End of Life.  You should look at Photoshop Elements it should able to do most of what CS3 could and may have some improvement the are not in CS3. The Link now goes here:

https://helpx.adobe.com/creative-suite/kb/activation-fails-cs3-acrobat-8.html 

JJMack
    @mj
    Community Expert
    @mjCommunity Expert
    Community Expert
    December 2, 2021

    Hi @alialjamal,

     

    Are you running any anti-virus software? Try turning that off if you do.

     

    Try reaching out to Adobe support. https://helpx.adobe.com/support.html

     

    Scroll down to the bottom, till you find Contact Us. You'll have to go through the virtual bot.

     

    Let us know how you go.

    mj

      A
      alialjamalAuthor
      Participating Frequently
      December 6, 2021

      my anti-virus is off and support tell me come here and ask

      @mj
      Community Expert
      @mjCommunity Expert
      Community Expert
      December 6, 2021

      Wow! This is a user forum. Curuious that they would not help.

      JJMack
      Community Expert
      JJMackCommunity Expert
      Community Expert
      December 2, 2021

      Is that all the information Windows reliability history viewer show for the Problem where Photoshop stopped working?  There is not much to go on when the faulting module is Photoshop.exe. There no clue as to what caused Photoshop to hang. Did you  do something in Photoshop that you think  may have triggered the hang that you can think of.

      JJMack
        A
        alialjamalAuthor
        Participating Frequently
        December 6, 2021

        no is that my problem can you help me

         

        JJMack
        Community Expert
        JJMackCommunity Expert
        Community Expert
        December 6, 2021

        There is basically no clue to go one when the report state Photoshop.exe stopped responding.  Photoshop may be waiting on something to compleate that will never happen.  Photoshop may be in a loop and  not responding  to system interrupt or system messages.  Does CS3 start then hang when you do some particular thing.  If so post what steps you dd the causes Photoshop CS3 to hang.  I have CS3 installed one my windows 10 Machine. I can not state I use it much. However CS3 does not seem to hang one my Windows 10 machine. I can test to see if what you do to hang CS3 on your machine will hang CS3 on my machine. However CS3 on my machine is the standard version the extended feature are disabled. So I can not test the extended features. CS3 version 10.0.1 is the version on my machine.

         

         

        JJMack
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