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aliaswonder
Participant
October 19, 2026
Question

à propos de l'AI génératif et le "problème avec le résultat"

Bonjour, à plusieurs reprises en voulant utiliser l’AI génératif dans PSD pour élargir le cadre sur des photos ou des éléments de design pour faciliter des mises en pages, l’opération avorte et me donne un message éphémère “nous avons rencontré un problème avec le résultat...”. Un lien “consulter” m’oriente vers des observation éthiques à propos de l’IA, concernant les droits etc… alors que je travaille exclusivement sur des photos et des designs dont je suis l’auteur. Explications svp ?

    1 reply

    Srishti Bali
    Community Manager
    Community Manager
    October 19, 2026

    Hi ​@aliaswonder 

     

    Thanks for reaching out. This error can sometimes occur when the image or prompt contains content that may be flagged by Adobe's Generative AI content guidelines. However, it does not necessarily mean that your content violates any guidelines. It could also be related to a temporary processing issue.

    To help us investigate this further, could you please provide the following details?

    1. Which version of Photoshop are you currently using?

    2. Which operating system and version are you using (Windows or macOS)?

    3. Does this issue occur with all images or only specific ones?

    4. Could you please share a sample image and the exact prompt you're using when the error occurs?

     

    Additionally, please try using Generative Expand on a different image or a simple test document and let us know whether you encounter the same error.

    These details will help us determine whether the issue is related to specific content, the application, or the generative processing service.

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    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe