Hi @minerva_7359, I'm just checking in to see if you are still running into this issue? If so, as mentioned previously, we would like a few more details. Could you please send your system information, a screen recording of the issue, and a numbered list of the exact steps required to replicate the issue? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH