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Participating Frequently
February 8, 2024
Question

Actions not working correctly.

  • February 8, 2024
  • 2 replies
  • 342 views

I am creating actions to crop and save different layers in a PS document.  The problem is when the action is created, to cropped images are correct.  When I apply the action to a different file, one image always saves a blank(white) file.

Sample layers from my files:

trim 1 - is a black square that I use the TRIM function to crop the image

product view 1 - the artwork to be saved

trim 2 - is a black square that I use the TRIM function to crop the image

product view 2 - the artwork to be saved.

 

The action says:  this is simplified for description purposes

1.  MAKE A SNAPSHOT

2.  Turn on trim 1

3.  IMAGE > TRIM

4.  Turn on product view 1

5.  SAVE product view 1

6.  Step back to snapshot

7.  Turn on trim 2

8.  IMAGE > TRIM

9.  Turn on product view 2

10.  SAVE product view 2

When I create the action the views save correctly.  But when I apply it to another file, the product view 2 is always a white(blank) file.  And if I have product view 3, product view 4, product view 5.  They all save correctly.  Generally I create the action for 5 to 7 product views.

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2 replies

c.pfaffenbichler
Community Expert
Community Expert
February 8, 2024

Please propvide the psd (that produces the incorrect output) and the atn. 

What are the Layer »angle«’s Opacity, Fill, …? 

Participating Frequently
February 8, 2024

After struggling with this problem for a few weeks, I finally decided to reach out for help.  Ironically, after reading other peoples problems/suggestions, I determined that I had 2 layers with the same name.  So when the action went to call "front", the action didn't know what to do because there were 2 layers named "front".  Once I changed the name of the conflicting layer the action worked fine.