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Adding color swatch to Photoshop CC 2017 freezes program

Forum|Forum|8 years ago
May 4, 2017
23 replies
12166 views

Hello,

Everytime I try and add a color swatch to my library it freezes my photoshop. Its Photoshop CC 2017 and is fully up to date. Its really annoying and I often forget about it, because its not suppose to happen and it runs smoothly within other Adobe programs. Anyone know a fix for this? If not, they need to fix this asap because I end up losing a bunch of work.

Thanks!

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Correct answer Akash Sharma

Hi linziehunt

Have you checked for Graphics card drivers update on your ccomputer?

Please also add your comment and the required system on this ongoing discussion Photoshop: Froze when I added a color swatch to Libraries Panel | Photoshop Family Customer Community where our engineers are looking at this issue.

Thanks,

Akash

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Participant

I'm having the same exact problem. I've even uninstalled and reinstalled the program to no avail.

ansleyh74686065

Participant

Any update on why this is happening? It's happening to me as well and keep losing things.

Akash SharmaCorrect answer

Legend

Hi linziehunt

Have you checked for Graphics card drivers update on your ccomputer?

Please also add your comment and the required system on this ongoing discussion Photoshop: Froze when I added a color swatch to Libraries Panel | Photoshop Family Customer Community where our engineers are looking at this issue.

Thanks,

Akash

Participant

Are you kidding. I shouldn't have to check this on my computer for Photoshop to work functionally.

Participant

I'm experiencing the same problem, and yes, my video card drivers are up to date. Super basic function. Should not be crashing.