Adobe lincese error

Question

A few days ago I got this error message while I was using Photoshop: You no longer have access to this app. Contact your administrator for more information.

I bought a yearly subscription not even 2 months ago and I already have issues.

jane-e · Accepted Answer

@elijah_2520 Do you have a mangaged account such as Teams, Enterprise, or Education? (You didn't say.)  If so, please contact your administrator as directed in your alert.Jane

creative explorer · Answer

@elijah_2520 I would clear my history, cookies and cache of my web browser, and even restart my Mac; then log-back into your Adobe account on adobe.com, using the exact Adobe ID (email) and password associated with your active subscription. and verify the subcription status. Navigate to Plans & Payments or Manage Plan. Look for any alerts, messages, or warnings about a failed payment, an expired plan, or an "on-hold" status. If there is a payment issue, update your credit card details or manually process the payment

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