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Participant
May 13, 2024
Answered

adobe photoshop 2024 quit unexpectedly (25.7.0) bug type 309 (Sonoma 14.4.1)

  • May 13, 2024
  • 3 replies
  • 564 views
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Correct answer Jeff Arola

Looks like the crashing is being caused by the ON1 plugins.

 

You can verify that or least it's a third party and/or optional plugin that is causing the crash by holding down the Shift key while stating Photoshop 2024 to Skip loading of the third party and optional plugins.

 

3 replies

Jeff Arola
Community Expert
Community Expert
May 13, 2024

Perhaps a reinstall of the ON1 plugins using the installer will let you use the ON1 plugins without the crash.

Participant
May 13, 2024

Thanks a lot @Jeff Arola ! 

just removed plugin files and photoshop worked correctly.

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
May 13, 2024

Looks like the crashing is being caused by the ON1 plugins.

 

You can verify that or least it's a third party and/or optional plugin that is causing the crash by holding down the Shift key while stating Photoshop 2024 to Skip loading of the third party and optional plugins.