adobe photoshop 26 is not working when i try to open it it says files not found

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when i try to open it starts loading and then says file not found

A

AxelMatt

Community Expert

What’s the exact error message? Do you see which file is missing? Please post the message word-by-word.

What has been changed on your system before the error occur?

If you’re on a Windows system this could be a Microsoft problem... Go to this site Latest supported Visual C++ Redistributable downloads | Microsoft Learn

and download and re-install the C runtime Libraries.

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

Peru Bob

Community Expert

Are you opening it from the CC Desktop?

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kanikas28368183

Community Manager

Hi Stellar_partnerab33,

We're here to help you? Did the application install properly? Could you try uninstalling and reinstalling it? Are you on a Mac or Windows? Also, do you see any error message on the screen?

Thanks
^KS

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