Adobe Photoshop Crashes when using Text Tool

Forum|Forum|8 years ago
August 1, 2017
5 replies
43148 views

Hi There,

When using Adobe Photoshop CC 2017, when we I use the text tool after I enter the text a few moments later Photoshop will crash. This happens whether I put text on an image or blank canvas, and when nothing else is opening in the tabs. I have reinstalled the software, run disk repair, disk permission repair. It is a strange one that I cannot seem to resolve.

Any help or ideas would be appreciated

Many Thanks

Liam

Correct answer c.pfaffenbichler

https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

T

TC_31

Participant

Is there any solution to this problem? I've been looking for a solution with the updates and my PP is still crashing. I'm paying for something that still doesn't work properly.

Ged_Traynor

Community Expert

@TC_31 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

E

Emeal

Participant

I had this error on a very old copy of Photoshop 5.1. It was after I had installed Illustrator after 3 years.
Suddenly the programs crashed on using the text tool. I also noticed two strange looking Fonts in my Font folder.
I resolved the crashing by stopping the font cache service and deleting the two font caches in System 32 and apps/local.

I wish you good luck.

D

DAN5CE9

Participant

Hi - I had the same problem with photoshop crashing and then not reopening properly. I have fixed it be uninstalling and reinstalling photoshop and then before opening any files, open photoshop, select preferences, then select type and deselect show font names in English. Has worked ok since then. Hope that helps