A

Anonymous

Answered

Adobe Photoshop "The Command Delete is not currently available"

Forum|Forum|4 years ago
January 15, 2022
6 replies
6753 views

Hello,

I am using PhotoShop 2022. I have created an art work with several layers. When I got to File > Export > Layers to Files. I select the option to have them saved in the PNG 24 format and select the folder where I would like to have them placed. After it runs through all the layers I keep receiving an error that states "The Command Delete is not currently available". Once I press okay another small pop up box states "Error : User cancelled the operation". Meanwhile, I have done no such thing to interrupt the process via key strokes or mouse activity. I have tried to troubleshoot by closing Photoshop and restarting it and attempting the same process and keep getting the same error. I have also restarted the computer multiple times as well. I also tried the same process using the JPEG file as an option instead of the png24 and that export worked successfully (I need the files in png24 format). I would greatly appreciate any help to get this error resolved as the project I am working on is time sensitive. I have included attachments of the error messages as well if that helps. Thank you kindly.

Correct answer nrtk

Hi.
I found a solution that works well in my environment.

I'm leaving it in this forum for others who have the same problem.

My environment
* PC: MacBook Pro 16, 2021, M1 Max, Ventura 13.2.1
* Photoshop: 23.2.1

Following layer structure fails export with the message "The Command Delete is not currently available".

FolderA
└ LayerA
LayerB

To avoid this error, place the layer at the top of the layer structure.

LayerB ← Create new layer or bring from somewhere
FolderA
└ LayerA

Honestly, I have no idea why this works.

I hope this information helps.

ElifCroft

Participant

I had this issue now, in the year 2024, and found a solution for my own after checking here so just letting others know. Taking layers out of subfolders wasn't enough for me so I unlocked all the layers and only then it worked.

Lynn_D

Participant

Your file shouldn't have any subfolders/grouped elements. Ungroup it - so it's only single layers.

nrtkCorrect answer

Participant

Hi.
I found a solution that works well in my environment.

I'm leaving it in this forum for others who have the same problem.

My environment
* PC: MacBook Pro 16, 2021, M1 Max, Ventura 13.2.1
* Photoshop: 23.2.1

Following layer structure fails export with the message "The Command Delete is not currently available".

FolderA
└ LayerA
LayerB

To avoid this error, place the layer at the top of the layer structure.

LayerB ← Create new layer or bring from somewhere
FolderA
└ LayerA

Honestly, I have no idea why this works.

I hope this information helps.

F

FenrirLeonhart

Participant

This helped me. I just had to add an additional empty layer on top of everything and it worked.

Thanks!

J

Jonathan22353084bugo

Participant

I was having the same issue. I found 2 layers that were linked together and I unlinked those. I also got rid of any subfolders, but I'm not sure that had anything to do with it.

NickElYacht

Participant

same problem, I can't seem to find a solution. You dont need to select the layers as the command is to export visible layers and it has aleways worked in the past.

Stephen Marsh

Community Expert

I have tried, however, I am unable to reproduce this error. Can you post cropped screenshots of your layers structure in the layers panel and the options selected in the script interface? Or post a sample PSD file.

A

Anonymous

I apologize for the explicits used in the layers. However I have attached the picture here. I have tried it with having all the layers selected and without as well. Still no luck. Even went into the C: Drive to delete the preferences folder and still no luck upon restart.