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blgee
Participant
October 24, 2025
Question

After adobe photoshop 2025 update to 26.11.0 the app continues to crash and will not open, Mac 26.0

  • October 24, 2025
  • 1 reply
  • 94 views

After adobe photoshop 2025 update to 26.11.0 the app continues to crash and will not open, installed on Mac M4 MacBook Air OS 26.0.1

1 reply

AxelMatt
Community Expert
Community Expert
October 24, 2025

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a little bit like a look into the crystal ball

 

Try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences.

See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo