Skip to main content
L
lonnieh77531745
Participating Frequently
November 21, 2016
Answered

After Update to Photoshop CC 2017 I can no longer set open files to Default Program

  • November 21, 2016
  • 4 replies
  • 4311 views

This happened with the last major update Adobe did if my notes are correct (and since they are note and not memory I'm certain they are).

IMMEDIATELY upon upgrading to the 2017 version of Photoshop CC I tried to associate my .jpg files to open (by default) with Photoshop CC 2017.  And, just like last time, the program does NOT even appear.  Now... if I want to associate the same files with Lightroom it shows up.  What gives?  Is it TOO much to ask that you add a bit of code (or a LOT of code) so that these links aren't so difficult to reassociate with?  BTW, when I tried to associate my .PSD files with Photoshop CC 2017 guess what??  I COULD do that!  So the program IS showing up 'sometimes' and is NOT showing up at others???

I'm a photographer and I've faithfully used your product for quite some time... I even teach basic Photoshop Classes.  So, when I go into class next week I'll GUARANTEE one of the FIRST questions I'm going to get is: "Mr. Lonnie, how do I set my .jpg files to automatically open-up in Photoshop?"

I HATE having to tell them, "Well, students... here's the problem.  Adobe, which is a MULTI-MILLION DOLLAR company just put out ANOTHER upgrade without making certain that all the glitches are out of it.  But, don't worry about it... I'm quite certain that the people who work with Adobe wouldn't mind if they took their car into the dealer for an upgrade to their stereo system and when it was returned the gas gauge no longer worked.  In other words, just don't sweat it.  Sure, it's a hassle but HEY -- it looks really snazzy what with the person standing and looking contemplatively into an ice cavern -- or whatever that is."

What I'm trying to say is: HELP!!!!

I've read through EVERY 'help' suggestion in the forum and tried them all.  NOTHING has worked so PLEASE do NOT refer me back to them or suggest the same.

Lonnie

    This topic has been closed for replies.
    Correct answer GautamBahl

    Kglad, please check your Messages.

    I'm sitting here nearly unable to type because I was such an A**hole to you (I used asterisks because I don't want to offend anyone else).

    Lonnie


    Hi Lonnie,

    Rename Photoshop.exe to OldPhotoshop.exe and then try to set Photoshop as the default program.

    Other solution which is more permanent requires changes in registries, so i would recommend to perform a backup of registry.

    I cannot associate files with Adobe Photoshop CC

    Regards,

    Gautam

    4 replies

    L
    Lucivary
    Participant
    January 4, 2017

    was having the same issue. this fixed it for me

    I cannot associate files with Adobe Photoshop CC

    had to switch registry HKEY_CURRENT_USER\Software\Classes\Applications\Photoshop.exe\shell\open\command

    "C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Photoshop.exe" "%1"

    to

    "C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe" "%1"

    and that was it. Easy.

    Existencel0st
    Existencel0st
    Participating Frequently
    November 21, 2016

    Same issue. Updated from Ps 2016 to 2017. Can not associate psd with photoshop. I can re-associate it was any application just not PS 2017. It wasn't to default to Ai. I tried uninstalling 2017 and reinstalling, this did not work. So, next step is to jump into the registry and try to manually do it.

    Kanikas
    Community Manager
    KanikasCommunity Manager
    Community Manager
    November 21, 2016

    Moving to Photoshop General Discussion​

    L
    lonnieh77531745Author
    Participating Frequently
    November 21, 2016

    Kanikas100,

    Please check your Message box. 

    Lonnie

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 21, 2016

    use your context menu > select open with.. > and navigate to the default app you want to use.  tick the 'always use this app to open this file type' option

    L
    lonnieh77531745Author
    Participating Frequently
    November 21, 2016

    Hi Kglad! 

    I'm running the 64 bit version of Windows 7 and I've used Photoshop for YEARS.

    I SO appreciate you help but, it seems that you failed to read the very last comment on my initial post which was:

    "I've read through EVERY 'help' suggestion in the forum and tried them all.  NOTHING has worked so PLEASE do NOT refer me back to them or suggest the same."

    So, I went ahead and did every step you suggested BUT this time I took the time (time I'd rather have not wasted) to document the steps I took.  Please look at the steps and tell me what I did incorrect?  I have also attempted to edit the Registry and EVERY OTHER suggestion in the forum.

    If you NOTICE... PHOTOSHOP Does NOT appear on the OPEN WITH Folder after following the steps presented.

    Lonnie

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 21, 2016

    i was just trying to help and while i can see the problem and think i know the solution), i also think it would be best for someone else to try and help you.

    good luck.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices