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Participant
December 16, 2024
Question

After update won't open cr2 files

  • December 16, 2024
  • 3 replies
  • 285 views

Auto update of Photoshop 2025 occurred on friday and since then I can't open cr2 files. Any suggestions? I've reinstalled teh program and attempted several times 

3 replies

Trevor.Dennis
Community Expert
Community Expert
December 17, 2024

Are you using Windows or Mac?

Are you attempting top open these files from File Explorer/Finder or Bridge?  Try right clicking and choosing Open With

If using Bridge, can you simply double click?

 

Are these files from the same camera?  CR2 files differ according to the camera, and new cameras need ACR to be updated.

https://helpx.adobe.com/nz/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Bridge has a File Associations tab.

Peru Bob
Community Expert
Community Expert
December 17, 2024

What happens when you try to open them?

How are you trying to open them?

kglad
Community Expert
Community Expert
December 16, 2024

right click and use open with...