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OlliK
Participating Frequently
August 28, 2026

 After v27.10 update I face randomly several errors

  • August 28, 2026
  • 3 replies
  • 21 views

 After 27.8.2026 updates I face randomly several errors in Photoshop, Camera Raw and Lightroom. Freesing, closing, not exporting, memory issues. Anyone else? All those worked perfectly till the update. In Task Manager everything looks like before.

    3 replies

    Anshul_Saini
    Community Manager
    Community Manager
    August 28, 2026

    Hi ​@OlliK,

    Thanks for reporting this and for including the screenshots. Since these problems started after the recent updates, I’d like to gather a bit more information before we determine whether the different errors share an underlying cause.

    Could you please provide the following:

    • Photoshop: Help > System Info > Copy and paste the contents here.
    • Lightroom: Help > System Info > Copy and paste the contents here.
    • Approximately what operation are you performing when the Camera Raw GPU-memory error occurs? Does it happen during normal editing, AI masking, Denoise, Generative Remove, export, or something else?
    • Whether it occurs with one particular image/catalog or across unrelated images.

    As a diagnostic test, please temporarily disable GPU acceleration and repeat one workflow that reliably produces the problem. In Lightroom, go to Preferences > Performance > Use Graphics Processor > Off. In Photoshop/Camera Raw, temporarily disable Use Graphics Processor in the corresponding Performance preferences and restart the application before testing.

    If the errors disappear with GPU acceleration disabled, that will give us a useful direction for further investigation.

    Since everything was working normally for you before the August 27 updates, please don’t reset preferences or reinstall all three applications yet. Let’s first capture the System Info and determine whether the GPU out-of-memory condition is responsible for the other failures you’re seeing.

    If one particular file reliably triggers the Camera Raw or export error, please keep that file as well. We may require a sample once we’ve reviewed your system information.

    Best,
    Anshul Saini

    Participant
    August 28, 2026

    For me, the “Edit in Photoshop” command in Lightroom is not working anymore. Photoshop opens fine but no image is being loaded. This is a feature I use on a daily basis and the only way to resolve it for me was to downgrade Photoshop to 27.9.1. Seeing that people have a lot of other issues, I think it makes sense to stay on 27.9.1 for now and not upgrade before all the bugs are hopefully resolved in the next version.

    OlliK
    OlliKAuthor
    Participating Frequently
    August 28, 2026

    For example these, suddenly closing, “unknown error” etc