ai sharpen and denoise WILL NOT WORK. Ive tried multiple versions and it said sorry we have encountered and issue. please help!!

Question

The ai sharpen feature that comes with photoshop is not working. can someone help trouble shoot. Ive installed previous versions, tried opening photoshop via cloud app  and not working either. Asked AI chats and followed the many suggestions but not working. Ive done everything but uninstall and reinstall.

CMass · Answer

Hey @thegersheyfamily,

That’s a frustrating error message to run into when you’re just trying to get work done. To help troubleshoot, we’ll need a bit more information about the version of the app you’re using and your system details. Though it sounds like it light be a Graphics Processing Unit (GPU) issue. You can find this by going to Help > System Info. Please copy and paste the information into a text file and attach it to your reply.

^CM

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