AI Subject/Background Mask

Question

I am having issues with my Subject/Background AI masks. I will add or sync them in the gallery, have to go through each image and update the mask, then I will go back to the image later and have to do it again! The mask won't stay updated and it is soooo frustrating!

I have uninstalled and re-installed. I am baffled as to what is going on. I even had the guy on chat try to fix it and it still wont work.

Please help!

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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