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Inspiring
October 22, 2017
Answered

alt + delete shortcut not working anymore

  • October 22, 2017
  • 7 replies
  • 29153 views

hey, since i updated to photoshop cc 2018 ALT+DEL doesn't fill with the foreground-color anymore. and i cannot add the shortcut manually. why? can this be fixed? i am way to used to this, instead having to double press alt + backspace backspace... not really an improvement

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi,

    We have released an update for Photoshop which is Photoshop CC (19.0.1). This update includes many (50+) bug fixes for the top customer reported issues in 19.0. To update Photoshop CC to 19.0.1, click "Update" in the Creative Cloud desktop application next to Photoshop CC. Please check this link for more info: Photoshop CC 19.0.1 now available | Photoshop Family Customer Community

    Regards,

    Sahil

    7 replies

    fredl11600511
    Inspiring
    December 26, 2017

    In response to my own statement above, it was determined that the CC app had stopped updating the Adobe apps--it was showing them as up-to-date instead of showing them as having updates available. When I asked the technician how this could be, he said "Perhaps the apps were installed using the packaging tool and updates were disabled while the package was created." Not really sure what that means--I have installed/updated all of the Adobe apps through CC, and I don't see any option there which allows you to disable update availability. (You can affect notifications, but that was not the issue here.)

    Terri Stevens
    Legend
    December 27, 2017

    Hi Fred,

    are you under the impression that the apps update automatically, because they don't? You should get a notification that updates are available, but only if that is turned on in the desktop application preferences and if the desktop app launches at login.

    You can force a check for updates by using 'Check for updates' and that's always the best way.

    Because of the load on the Adobe servers , notifications are often staggered depending on location, however you should have the latest version now as it's been out for over 6 weeks. The latest version is

    Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

    You can check by going to 'system info' under the Help menu and the version is on the first line.

    Another problem could be you have disabled some of the Adobe components in the 'Task Manager' of your operating system , in which case you will not be informed of updates.

    fredl11600511
    Inspiring
    December 19, 2017

    I have Photoshop CC v19.0 on Windows. I have been to the Creative Cloud site and there is no update listed as available. When is v19.0.1 going to be released?

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    November 14, 2017

    Hi,

    We have released an update for Photoshop which is Photoshop CC (19.0.1). This update includes many (50+) bug fixes for the top customer reported issues in 19.0. To update Photoshop CC to 19.0.1, click "Update" in the Creative Cloud desktop application next to Photoshop CC. Please check this link for more info: Photoshop CC 19.0.1 now available | Photoshop Family Customer Community

    Regards,

    Sahil

    epij
    Participant
    November 7, 2017

    i have the same issue with ALT + Backspace not working.. also pressing ALT (to copy a layer) takes up to one second until you see the "duplicate layer" cursor (which is VERY annoying if you work with keyboard shortcuts a lot). Also my impression is that overall performance is GREATLY reduced in comparison to 2017 version. Some project PSDs are not VERY sluggish, which i never had any performance troubles with.

    Switching back to CC 2017 version for the time being, unable to work with the current version :/

    Terri Stevens
    Legend
    November 7, 2017

    you might like to look at my post below

    Alt+Delete only works when double tap delete.

    It describes making an action to assign a foreground fill to a different key-very easy to do and should suffice till Adobe bring out a fix

    October 23, 2017

    Just found this bug after updating - I use it all the time (ALT + DELETE)

    I have also found a way for it to work, ALT + DELETE DELETE - so it double tap on the delete button, fast, to make it work

    Inspiring
    October 23, 2017

    thank you... thats at least a better workaround

    Known Participant
    October 23, 2017

    I actually found that with the new PS CC 2018 update the Alt key is getting stuck or is generally slow. Try the brush tool and press alt to get into the eyedropper - what used to be instant, now takes about a second! And it's not even a set delay, seems to be randomly slower and faster!


    I discovered the alt+ 2x Del workaround on Friday too, but it's a nuisance as sometimes the fill happens after one tap, sometimes only after two - pretty crap if you're working blindly with masks and selections!

    Another weird problem is that if I tap alt in PS on its own - alt now "sticks" and I get those menu bar highlights as if I were using keyboard accessibility options (so I can press F to open the FIle menu, etc).

    So far I'm not happy with this update... I'm gonna have to reinstall CC 2017 for now to be able to actually work at my pace...

    Simmer1
    Community Expert
    Community Expert
    October 22, 2017

    Hey,

    I just tried it with my new update and all seems to be working as normal.

    Alt + Delete fills the layer with the with Layer with the foreground color

    Shift + Backspace/delete is to fill with background color.

    Cheers Sim

    Terri Stevens
    Legend
    October 22, 2017

    Interesting. Must admit I did think this was a Windows only bug and I see you are using a Mac. Alt-del can be used on a PC but usually its alt-backspace. It will be interesting to see if commercial actions are affected.

    Simmer1
    Community Expert
    Community Expert
    October 22, 2017

    That's a good point Terri.

    Terri Stevens
    Legend
    October 22, 2017

    this is a known bug that has slipped through beta testing. All you can do is wait for an update to be posted

    Inspiring
    October 23, 2017

    thanky for the headup. so i'll wait