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Participant
April 20, 2024
Question

Announcement / Error message

  • April 20, 2024
  • 1 reply
  • 118 views
Hello
When I run PS, I get the following message:

Unfortunately, an unknown error occurred.

The problem is probably on our side, but it is also possible that you are not connected to the Internet. Please check your internet connection and try again later. If you still experience problems, see the troubleshooting guide.

What could it be ?
This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
April 22, 2024

Are you connected to the internet? Have you checked your firewall/Windows Defender settings to make sure PS and Adobe are allowed?