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RG631971
Known Participant
August 8, 2026
Question

Another Major Adobe Failure

  • August 8, 2026
  • 1 reply
  • 25 views

Went to update a plugin for Photoshop via ccx file apparently managed through Unified Plugin Installer Agent through Creative Cloud.  It would not install.  Tried all the remedies I could find listed.  Nothing worked.  Attempted running the UPIA from the command line and it returned a -410! error/status message.  Of course, searching for some insights online turned up nothing.  The supposed alternative is to uninstall everything and reinstall everything.  An absolutely ridiculous approach on many different levels.  Curious if anyone has any ideas about what might be able to address this problem.  As it stands now, I have a commercial plug in I can’t use.  Considering all the other problems and indifference to customers that Adobe has demonstrated over the last few years, seems that if I am going to have to start over ever quarter with software that is not only invasive but constantly being updated an alternative should be pursued.  I have used PS since the 90’s.  Would hate to change from an experience perspective but while features continue to grow, basic functionality is waning significantly.

    1 reply

    J E L
    Community Expert
    Community Expert
    August 8, 2026

    Hi ​@RG631971, in looking into your failure, I found a mention about file path length issues or permission conflict. This may not apply to your situation, but I bring it up just in case as a process of elimination. You say you tried all the remedies you could find listed, but it would be good to let us know exactly what you’ve tried so we aren’t redundant in suggesting something. What is your OS? Can you confirm you are running Photoshop as an administrator? Also, try shortening the file path by moving the .ccx file to a root-level folder. Another idea is to clear the plugin installation cache. Have you checked with the third-party software developer if they have logged any installation errors with 27.9.1?