Skip to main content
Participating Frequently
Jul 22, 2024 7:36 AM UTC
Answered

App cannot be verified and give an error, first 12015 and then 102

Photoshop and other applications from my plan cannot find an internet connection. They cannot be verified and give an error, first 12015 and then 102. After that, the application closes. The Internet is available, the subscription is paid. I have a windows 11 64x

 

OlindoThiagoCorrect answer
Participant
Jan 3, 2025 5:05 PM UTC

antes de tudo, feche todos os processos da adobe e creative cloud logo depois - Execute o bloco de notas como ADM e abra o arquivo (horts)  no local  C:\Windows\System32\drivers\etc 

apague tudo que está relacionado a adobe e salve

22 replies

Participating Frequently
Jul 23, 2024 4:26 AM UTC

Sorry, error 206

Translate
Participating Frequently
Jul 23, 2024 3:00 AM UTC

Windows Defender is always disabled. I also don't have access to the adobe servers. I can't reinstall the creative cloud. Error 205

Translate
Participating Frequently
Jul 23, 2024 2:55 AM UTC
I don't use antivirus or firewalls. 

quote

Photoshop and other applications from my plan cannot find an internet connection. They cannot be verified and give an error, first 12015 and then 102. After that, the application closes. The Internet is available, the subscription is paid. I have a windows 11 64x

 


By @Янн32783576eo4h

 

Translate
Kevin Stohlmeyer
Community Expert
Community Expert
Jul 22, 2024 3:11 PM UTC

@Янн32783576eo4h Check your Windows Defender/Firewall settings to make sure Adobe is listed and allowed.

Translate