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victoriasuw
Participating Frequently
March 9, 2024
Answered

Artboard disappeared in Photoshop

  • March 9, 2024
  • 4 replies
  • 1412 views

Hello,

 

I have this issue for quite a while now (around 2 months since i updated photoshop to version 25.5.1 on Macbook Pro), the artboard is disappeared. I haven't done anything, I just opened the image up. Please see the reference screenshot. From the screenshot you can see that I'm opening 1 picture but it doesn't show up. Sometimes it does but when I zoom or doing anything with any tool, it WILL BE GONE!

 

 

I'm pretty sure it's a bug bcus I haven't had this issue before until recently. Please fix this. Now I'm using Canva right now bcus of this feature. 

 

Or if there's any other suggestion i could do please help.

 

Thanks in advance.

    This topic has been closed for replies.
    Correct answer yet another Steve

    Hi,

    This looks like a canvas drawing issue. Can you provide your system info? [Help> System info...] Do you know if the 'Deactivate Native Canvas' option is checked ON on your Ps 2023 application? You find that in Preferences> Technology Previews



    Also, there is a new 25.6 update

    4 replies

    D
    docharper
    Participant
    April 15, 2024

    I had this EXACT same problem with a 2019 MacBook Pro and it was driving me crazy. I recently udpated to Sonoma and Photoshop 2024. Unchecking the "Deactivate Native Canvas" seems to be working for me now once I restarted the program!

    V
    victoriasuwAuthor
    Participating Frequently
    March 21, 2024

    Thank you! I got it now.

    However, in my 2023 version it's checked ON. But I checked it OFF in 2024 version to make the artboard shows up.

     

     

      Y
      yet another SteveCorrect answer
      Participant
      March 20, 2024

      Hi,

      This looks like a canvas drawing issue. Can you provide your system info? [Help> System info...] Do you know if the 'Deactivate Native Canvas' option is checked ON on your Ps 2023 application? You find that in Preferences> Technology Previews



      Also, there is a new 25.6 update

        V
        victoriasuwAuthor
        Participating Frequently
        March 20, 2024

        Update on the status of this bug.

         

        I went back to use 2023 version and it worked perfectly. I guess it's because the 2024 version that has this issue. However if it could be fixed, it'll be great. Cus now no matter how great AI generater works...it doesn't happen to me since I cannot use it AT ALL.

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