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briand95468544
Participant
September 28, 2021
Question

Bounding box / transform controls mostly invisible bug

  • September 28, 2021
  • 2 replies
  • 268 views

Hi there!

 

I've seen this / a similar issue posted about before, but my bug seems a bit different.

 

Note, I'm on a 2013 imac, yes I know it's old, but the hardware has been beefed up with lots of ram and a solid state HD.

 

Since one of the newer updates, my photoshop bounding boxes / transform controls are USUALLY invisible, until i sort of guess where they are, and click them/start transforming they appear.

 

I tried the usual suspects: transform controls is checked, i reset my preferences, i tried different versions.

I almost seems more like a bug with my video card or something, but everything else is working fine.

 

Any ideas?

This topic has been closed for replies.

2 replies

J
J453
Legend
November 24, 2021

If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

 

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
September 30, 2021

Hi there,

Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps? 

GPU troubleshooting steps for Photoshop - https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Regards,
Sahil

B
briand95468544Author
Participant
November 24, 2021

Hi there, thanks for the tip. It is unchecked ;  I don't believe that my graphics card even supports this feature as it's pretty outdated.

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