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bf15555616
Known Participant
February 5, 2018
Question

Brightness Flickering in Photoshop CC 2018

  • February 5, 2018
  • 30 replies
  • 22467 views

Hi, everyone.

I had this issue before, but it was a little different and was happening in Firefox and PS. Somehow I fixed it, but I'm not sure how. Now it's just happening in PS.

I start PS and everything is fine. Then I open a file and drag it to the top to enlarge it, but I still have all the tools and jazz showing. I'm not sure what to call that action. Anyway, then my sceen starts flashing. It's like the brightness is dimming in and out at a rapid rate. And it effects the image and the whole interface. Before when I had this problem it was doing it slowly. I can't for the life of me figure out how to fix the issue. I'm running the most current version of PS CC 2018. The graphic card it uses, Nvidia GTX 1050i is up to date. I don't have any plugins.

I searched Google for an answer but the only flickering I could find was this: Fix Flashing Black Screen in Photoshop CS6 or CC - YouTube and that's not my problem. I really hope someone can help me. This issue is very annoying and I can't work like this.

Thank you!

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    30 replies

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    martinv9221843
    martinv9221843
    Participant
    September 26, 2018

    I have the same problem.

    Config:
    Dell XPS 15 9750
    Intel Core i9 8950HK

    32GB RAM

    Intel HD Graphics 630

    Nvidia GeForce GTX 1050Ti

    A
    Anonymous
    September 26, 2018

    Hi

    Dual GPU set-ups are known to cause issues with Photoshop, take a look here

    Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

      A
      almonise
      Participant
      September 18, 2018

      I have the same problem but I found a solution, so Im just leaving this here in case someone else looking for a solution. This bug happened mostly on a latptop with discreted gpu(Gaming laptop for example). On laptop gpu works a little bit drifferent from desktop. The discreted gpu which suppose to be the high performance one is not directly connected to the monitor and the monitor is using the intergrated gpu for display. You don't need to disable "use graphic processor" option because it's very important features. What you wanted to do is go to your discreted gpu control panel(like Nvidia Control Panel). In my case I have Nvidia gpu so I have to go to the Nvidia control Panel, then to to 3d setting and set 3d setting for specific application which is Phitoshop.exe. Now force it to use your Intergrated gpu which most likely to be Intel HD Graphic or Intel UHD graphic or Vega, etc. Then restart photoshop or open it if you haven't, go to Edit>Preferences>Performance then make sure the Use Graphic Processor option is checked. It should display the Intergrated gpu name on there.

      There you go, just use intergrated gpu instead of discreted gpu.

        grinmonk
        grinmonk
        Participant
        October 25, 2019

        Thanks for a great suggestion! I'd like to add a little remark, because your fix didn't work for me in its exact form. On my Xiaomi Notebook Pro with Intel UHD / Nvidia MX250 I had to do a reverse thing to avoid flickering: in the "Manage 3D settings" options I've chosen to use the integrated graphics card, not the Nvidia card. Then the flickering was gone.

        TigerHjl
        TigerHjl
        Participant
        September 1, 2018

        Recently, Intel said they may solved the issue. Check it in my post Brightness Flickering in Photoshop with dual Gr... |Intel Communities .

        But i've change a new no flickering computer and sold out my old computer, so i can't test the latest driver.

        I really hope can help with you guys and figure out the mistake in this issue. Can download the latest driver here, help intel and yourself to solve the issue! Download Intel® Graphics Driver for Windows® 10

        TigerHjl
        TigerHjl
        Participant
        August 20, 2018

        I've changed a new computer to solve this annoying issue.

        But i sent a post on intel's forum before i changed the new computer, and intel said they will work with it.

        Hope intel can solve it for you guys !

        Brightness Flickering in Photoshop with dual Gr... |Intel Communities

        régisc77258880
        régisc77258880
        Participant
        August 20, 2018

        so is there any update about this?

        same config (geforce 1050TI) latest drivers, and same issue.

        going to nvidia control panel and setting photoshop to use the integrated intel hd 630 solved it for me but i feel it's supposed to work anyway....

        D Fosse
        Community Expert
        D FosseCommunity Expert
        Community Expert
        August 20, 2018

        Same thing. This isn't Photoshop, and I suspect not NVidia either. This is a laptop setting, from the laptop manufacturer, that you need to change or disable.

        Laptop manufacturers don't use stock drivers from NVidia or Intel, but modified varieties with added "helpful" functions.

        See if there is a support forum for that laptop model.

        Razyar
        Razyar
        Participant
        July 25, 2018

        I doubt ranting is going to solve the problem, though I understand the frustration. Let's focus on getting this issue known  instead of pushing blame around, eh?

        I've had a few days where the flickering actually stopped, though I couldn't pinpoint the exact reason for that behaviour - I turned the graphics processor usage off and on, restarted the laptop etc.. It's back now, despite trying to use both the newest Intel/Nvidia drivers and the ones specifically for my system. It's beyond frustrating, especially since the Zenbook 13 was marketed for photo editing/creative programs...

        michaelp798
        michaelp798
        Participating Frequently
        July 25, 2018

        I've tried all adobe's ideas. The only one idea can help is completely disable the graphics processor. But it makes my Photoshop works slowly without graphics processor.

        As long as i choose nvidia graphics for Photoshop the screen will flicker in it and neither i choose intel or nvidia graphics the screen still flicker in Adobe Camera Raw.

        I've tried to install both intel and nvidia's latest drivers. And uninstall them, install lenove's  latest drives. Neither drivers can't slove this issue.

        I really hope intel can work with this problem. Adobe said this is not their fault, intel said this is not their fault and nvidia said this is not their fault, at last it can't really solve the issue. It makes customers feel helpless and disappointed.

        Why i think intel can solve this issue. Because i try an intel graphics old driver (21.xxxx, the newest is 24.xxx) . It really solved the flickering issue in Photoshop, but it still flickers in Adobe Camera Raw. So it shows intel's driver has ability to solve this issue.

          janoskim
          janoskim
          Participating Frequently
          July 25, 2018

          You're absolutely right! I think is Adobe fault - dominating the market, they do not have any reason to do better. Apple users are matter, others just secondary source for them. Behind the business, philosophy is very bad!

          D Fosse
          Community Expert
          D FosseCommunity Expert
          Community Expert
          July 25, 2018

          Let's just be perfectly clear on one thing:

          This has nothing to do with Photoshop or Adobe. This is a laptop setting, using modified video drivers.

          J
          jdigga
          Participant
          July 21, 2018

          Hi All,

          Using a brand new Surface Pro 15" 1060 video card and had the same issues with flickering.

          I downloaded the latest Nvidia drivers it worked!

          Flickering still showed up after the install but after a few min it went away. Hasn't come back since.

          Definitely suggests trying the latest drivers directly from Nvidia to see if that helps.

          jbm007
          Community Expert
          jbm007Community Expert
          Community Expert
          July 24, 2018

          It is maddening what laptop manufactures do to get the ULTIMATE performance marks out of their designs and dump them the minute a new product line shows up.

          Good luck getting updated drives after a year in production.

          All manufactures take the base code structure and then customize it.

          They will generally do one more update and then they are done.

          Nvidia  generally does 3-4 driver updates a year.

          Adobe gets advanced copies of all updates that they can test.

          Somethings get fixed while other things get broken; been like that for years.

          As far as I am concerned the dual GPU system was the worst thing that could have been dumped on customers.

          I would never, ever recommend a dual GPU system to anyone.

          JMTW

            Razyar
            Razyar
            Participant
            July 14, 2018

            I have the same issue. Asus Zenbook 13, i7 processor, 16GB Ram - And, unfortunately, dual graphics cards - Intel UHD 620 and Nvidia 150MX.  I really do assume this is where the issue stems from.

              TigerHjl
              TigerHjl
              Participant
              July 8, 2018

              I meet the same issue. My computer is i5-7300hq HD630 + 1050ti. I had this issue both in camera raw and photoshop. It just happen on my Lenove laptop, but not happen on my friends hp omen 3(same hardwre as my lenove).

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