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kianak3009591
kianak3009591
Participant
April 12, 2018
Answered

Brush acting like move tool??

  • April 12, 2018
  • 7 replies
  • 6701 views

So, as long as I don't zoom out, my brush works fine. But as soon as I zoom in or use the move too or do anything other than paint, it starts freaking out and moving the screen around instead of putting down brush strokes. This just started randomly happening in the middle of a piece, and I can't figure out how to fix it.

Included is a link to a gif of what happening!

https://gyazo.com/18d84ebbabc2467bc28b239fdc2ee7f0

This topic has been closed for replies.
Correct answer PECourtejoie

Hello, apply this Windows update that fixes the issues created by the previous one: Cannot paint with stylus when zoomed in on image | Windows 10

7 replies

J
jakezhong
Participant
May 15, 2019

It came to iMac the same, any solution?

    PECourtejoie
    Community Expert
    PECourtejoieCommunity ExpertCorrect answer
    Community Expert
    May 8, 2018

    Hello, apply this Windows update that fixes the issues created by the previous one: Cannot paint with stylus when zoomed in on image | Windows 10

    frankiec79728074
    frankiec79728074
    Participant
    April 17, 2018

    i'm using a surface pro 2017, with a surface pen. i found that photoshop was registering my pen as right clicks, as opposed to the usual leftt clicks, thus activating the drag that would happen when i right click and drag with my trackpad. i don't know it it would work for any other tablets, but pushing the right click button on my pen seems to have at least put a band-aid on the issue.

      J
      JadeCreations
      Participant
      April 17, 2018

      frankiec79728074,

      Thank you for that suggestion - this was the only solution for me! I am using a Surface Book, and I've tried all the above suggestions, in addition to uninstalling and reinstalling an earlier version of Photoshop, experimenting with disabling/enabling Microsoft Ink, with nothing working until now. Thanks a bunch

      G
      GiaLeighZ
      Participant
      April 16, 2018

      I was able to fix the moving canvas issue by uninstalling the windows update but I have a new problem. When I go to draw, it activates one or both scroll bars and they turn white. It will not allow me to draw at all, it just moves the scroll bars but the canvas remains still.

        G
        GiaLeighZ
        Participant
        April 16, 2018

        additional information: the scrolls will go back to normal when my stylus or mouse hovers over it. If I tap with the stylus, color will show up without any problems, but as soon as I drag it will not let me. This occurs on and off. Last night when I uninstalled the windows update, it worked for hours. It isn’t working again. Sometimes I can get a few brush strokes in, but only for a minute at most.

        Will Dawes
        Will Dawes
        Participant
        April 12, 2018

        I'm having this problem too, and i cannot figure out what is causing it!

        davescm
        Community Expert
        davescmCommunity Expert
        Community Expert
        April 12, 2018

        Hi

        Please search before posting. This has been answered several times today

        The latest windows update (KB4093112)  has caused an issue with the Wacom tablet and Photoshop.

        You can either - undo the update

        or

        Do the following (recommended) :

        1. Use notepad to create a text file and type in :

        UseSystemStylus 0

        2. Save the file as PSUserConfig.txt in the following location
        C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

        3. Go to the  tablet properties and uncheck "Use Windows Ink"

        4. Restart Photoshop

        That is it - all should now work well (you need to do all the above steps to retain pen pressure)

        Note : There is a third option. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for  Photoshop the PSUserConfig method works.

        https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10 /

        Dave

          G
          GiaLeighZ
          Participant
          April 13, 2018

          Is this only causing issues with Photoshop 2018?

          G
          GabrielHebrewTattoos
          Participant
          April 12, 2018

          I got the same issue.


          Any solution yet?

          P
          planetseasoning
          Participant
          April 12, 2018

          This is happening to me and several others commenting on the site. Its been really troublesome all day today since the Windows update.  I'm hoping to call in tomorrow to find a solution with someone, but I have not found one yet in my own troubleshooting.

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