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March 12, 2026

Brush Tool Not Drawing

  • March 12, 2026
  • 2 replies
  • 7 views

this is happening to me too. All my settings from suggestions below are correct. I can't use the brush or eraser.

    2 replies

    CM18
    Community Manager
    Community Manager
    April 3, 2026

    @katprau, Just wanted to check in. Are you still seeing this issue? If so, please provide the information requested by ​@Claire H. 

    Best, 
    CM

    Claire H.
    Community Manager
    Community Manager
    March 12, 2026

    Hi ​@katprau, thanks for reaching out! To better help you with this issue, we would like a few more details. Can you send your system info, a screen recording of the issue, and a numbered list of the exact steps needed to replicate it? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH