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TheMacEditor
Participant
Dec 2, 2020 5:32 PM UTC
Answered

Brush tool, when I click & paint, the screen in Photoshop goes white until I unclick

Whether I'm using my Photoshop CC 2019 or 2020, when I use the brush tool to paint over my image or even the heal tool, I'm having an issue with the screen in Photoshop going white when I click. Which makes this impossible to see what I'm doing. When I unclick the mouse, the white screen goes away and I can see where I just painted. So It's not like the tool doesn't work, just can't see what I'm doing.

Any help would be great!

 

~Amanda

 

Using:MacBook Pro (Retina, 15-inch, Late 2013)
2.6 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
OS Big Sur

    alexandrav63128509Correct answer
    Participating Frequently
    Jun 15, 2026 1:21 PM UTC

    Found a solution!! I tried all the suggestions and none of them worked until I randomly tried clicking off “Foreground composite caching” in Preferences>Performance. I tried turning it back on and got the white glitch problem again, turned it off and it was fixed again. Hope this helps someone!!

    View reply

    22 replies

    alexandrav63128509Correct answer
    Participating Frequently
    Jun 15, 2026 1:21 PM UTC

    Found a solution!! I tried all the suggestions and none of them worked until I randomly tried clicking off “Foreground composite caching” in Preferences>Performance. I tried turning it back on and got the white glitch problem again, turned it off and it was fixed again. Hope this helps someone!!

    Translate
    Brian308195971wva
    Participant
    Nov 17, 2024 7:27 AM UTC

    Thank you. Fixed it for me too.

     

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    Alyse21928387l1bd
    Participant
    Nov 24, 2021 11:00 PM UTC

    I have tried this and it does not work 😞 Are there any other possible fixes? 

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      Rwin24095993ft7p
      Participant
      Apr 19, 2022 3:17 AM UTC

      I have the same problem. and i tried this but it does not work for me. please help me? 

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      Rwin24095993ft7p
      Participant
      Apr 19, 2022 3:51 AM UTC

      I find something that works for me. 

      go to edit > Preference > Performance And then from the graphic processor setting select advance and uncheck GPU Compositing then OK. 

      Dear specialist, please let me know is this the correct way to fix this bug?  Thanks

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        J O S S Y
        Participant
        Dec 8, 2020 9:57 PM UTC

        I had this issue too. Try resetting all of the preferences and then restarting Photoshop. It worked for me!

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          newyorkmatt
          Participant
          Jan 19, 2021 10:23 PM UTC

          how do you reset all the preferences?

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          becs_edits
          becs_edits
          Participant
          Jan 28, 2021 10:57 AM UTC

          To reset preferences go to Photoshop CC > Preferences > General. Window opens then select 'Reset Preferences on Quit'.

          Then quit photoshop completely (command Q). When you reopen, the bug hopefully will have gone.

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            JJMack
            Community Expert
            JJMackCommunity Expert
            Community Expert
            Dec 2, 2020 6:43 PM UTC

            Have you read through the knowe Big Sur issues with 22?

            https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html#big-sur-known-issues 

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            JJMack
            TheMacEditorAuthor
            Participant
            Dec 4, 2020 1:07 AM UTC

            Thanks JJMack. Now that I think about it, it started acting up after I updated to the Big Sur. Typical. Hopefully, Apple & Adobe can correct the issue soon.

             

            Thanks so much for the quick response!!

             

            ~Amanda

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