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Participant
November 20, 2024
Question

Buenas tardes, tengo un problema

  • November 20, 2024
  • 2 replies
  • 157 views

para empezar, un dia de la nada las herramientas de photoshop me dejaron de aparecer, desinstale y volvi a instalar y nada, probé creando archivos nuevos desde cero y no aparecia ninguna herramienta (adjunto imagen) y probé desinstalando de nuevo y ya no me deja instalar, llega hasta el 1% o 2% y da los siguientes errores: error 133, despues el 200 y despues 201. a alguien le ha pasado algo similar? tambien probé las soluciones que daban en la pagina de adove y nada, no se que hacer. 

 

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2 replies

Per Berntsen
Community Expert
Community Expert
November 22, 2024
quote

To begin with, one day out of nowhere the Photoshop tools stopped showing me, I uninstalled and reinstalled and nothing, I tried creating new files from scratch and no tool appeared (image attached) and I tried uninstalling again and it no longer lets me install, it reaches up to 1% or 2% and gives the following errors: error 133, then 200 and then 201. Has something similar happened to anyone? I also tried the solutions they gave on the Adobe page and nothing, I don't know what to do.

 

By @Jazmin_.

 

Maybe you accidentally pressed Tab, which hides all panels.

Pressing Tab again will bring them back.

Shift + Tab will hide/show all panels except Tools and Options bar.

 

Sameer K
Community Manager
Community Manager
November 22, 2024

Hey, @Jazmin_.. Welcome to the Photoshop Community. I'll need more information to help you figure this out. Please share the system information from Photoshop Help > System info > Copy and paste into a text document > upload and attach here.

 

In Photoshop, go to Window > Workspace > Reset Essentials & check if that helps. 

 

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), you can later restore these preferences if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)