Bug - Clipboard problem - Sometimes can't Paste images into existing canvas

Hi @SimplTrix, sorry this is still happening for you.

You can try to revert to an older version to see if the issue still happens.

Launch your Creative Cloud app, the click the three dots to the right of Ps and select Other version, then select the one you want.

Let us know if you do this and what the results are for you.

Thank you,

I've tried posting my system info a few times but the bots seem to remove it as spam. 

What I am starting to think is that its a Photoshop processing issue, like lag or something. I have noticed my photoshop being DEATHLY slow sometimes. It will freeze my pc for 3-10 seconds on first load.

I am running practically a fresh install of windows 10 on a fresh ssd, on a pretty good PC. Everything else runs great on the pc. Photoshop is very strange. 

Sometimes when I get this clipboard bug (i notice it the most when I'm using a "Full page screenshot" extension for chrome.) I will click to create an IMAGE of the web page > right click copy > move to photoshop and Paste > and this is where issues happen. 

I am starting to wonder if it has something to do with LAG with the program. Or its processing. Or some evil caching. Because sometimes I can avoid the whole [New > File > Paste > Then re-paste in the actual canvas im working on] by waiting 1-2 seconds on the screenshot page after clicking "Copy"

This might make you think its my Windows causing it, but that seems sooo unlikely considering New > File > Paste works absolutely fine every single time. But pasting inside my active canvas does not. Hopefully that might be some kind of clue...


I do have to say, as a user who's seen photoshop "Evolve" over the past 10 years, the actual updates have been very disheartening. Breaks my heart how buggy it has become, broken tools, and how simple tasks have become impossible or stirred a huge outrage from the community. How is it possible a fresh install of photoshop on a fresh gaming pc run like my mom's old Pentium 75 sometimes? It has gotten progressively slower and slower. 

Is there a way to download like 1 year of versions ago?

Hi @SimplTrix, curious if you are still seeing this issue?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

Thank you,

1) But when you replicate it in photoshop with the clipboard history, do other programs work fine? 
2) Also, curious if when you replicate the bug, that you can fix it with File > New > Paste

This is what leads me to believe its photoshop, and not windows. 

Weird. I was able to reproduce something similar to what you describe but only with Clipboard History enabled: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-wrong-image-is-sometimes-pasted-with-clipboard-history-enabled-on-windows/idi-p/12911565

Underneath the hood, they may be related. Will need engineering to take a look.

I just checked my settings and I do not have clipboard history enabled. When the bug is happening I can open MS Paint and it pastes fine. If I create a New document in photoshop it pastes fine. When the bug is occuring I cannot paste in my current photoshop file, though. Is there a clipboard history setting within photoshop that might be getting bugged? Or some kind of caching system?

Also, the whole comment I added about "more detail" is irrelevant because it turns out it happens in all kinds of situations and they are not always the same or replicable. When the bug is occuring, the example I gave can sometimes happen, sometimes not. 

Do you have clipboard history enabled in Windows 10? I think that's what causing this problem.

Good clues. Definitely.  A screen recording could be incredibly helpful.

Just to add to this, I'm currently experiencing this bug again and I get the same result when testing in other browsers: I went to the same image url > copied image > and photoshop is pasting the previous file from photoshop (which was in fact created/copied within photoshop)

That got me thinking maybe its an issue when I copy to clipboard from within photoshop - but nope because I just tried this: New > Create > Paste (works now) > going back to browser and copy/pasting several images works totally fine >  so im testing my theory now and made a selection within photoshop > copy > paste > then back to browser copy / paste but everything still works fine (so my theory is a dud). 

HOWEVER, it just started happening (again again) BUT ONLY on the "large" selected image on google search. The featured image of sites like shutterstock this happens with too. Meanwhile, if i copy/paste from thumbnails it works fine. Super super weird. 

I am 80% certain this is some kind of caching issue within photoshop. Cache is the root of all evil. 

Would it be helpful if i get a screen recording of this maybe?

I usually copy the 'current' image from chrome - where the 'previous' copied image is from is usually copied from chrome as well.  I'll have to pay attention next time if it happens when the 'previous' image is copied from within photoshop - or if the 'current' image ever gives me problems when copied from photoshop as well.

I can paste into MS paint or other programs just fine, like I said this only happens in photoshop.