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April 29, 2023
Question

bug photoshop choppy

  • April 29, 2023
  • 30 replies
  • 1312 views

Photoshop 24.4.1 bug on macos 13.3.1 MacBook Pro 16 inch M2 Pro 16GB RAM

 

scrolling is lagging over all photoshop is choppy they should use 120hz. photoshop needs more optimize for macos and apple silicon macs.  [threat removed by moderator] 

 

Photoshop scrolling and over all not smooth at all it's choppy. what a shame 

 

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30 replies

May 3, 2023

Thank you for reply. Now it says metal but overall performance is laggy like move image left to right choppy. liqufiy is laggy

Mark.Dahm
Community Manager
Community Manager
May 3, 2023

@28595393 , go to Photoshop > Preferences > Technology Preview  and uncheck 'Deactivate Native Canvas', restart (if it was checked).

May 3, 2023

May 3, 2023

it says legacy opengl. Not metal. It could be bug.

May 3, 2023

it says legacy opengl

jane-e
Community Expert
Community Expert
May 3, 2023

@28595393 

 

It's in the status bar in the bottom left:

 

Jane

 

EDIT: 30 seconds after Mark

Mark.Dahm
Community Manager
Community Manager
May 3, 2023

@28595393 ,

 

It's in the lower left corner of the app frame; the small chevron-like arrow will popup to show you the various document status indicators. I've circled it in the image below.

 

I've confirmed that we have reproduced an issue with the Liquify feature on M2, but general opening files (both RAW and jpeg) doesn't seem to be acting up for us. Any other details we can look into?

May 3, 2023

Hello

 

turning off the ACR GPU acceleration even makes choppy and laggy.

 

thanks

 

where is  document status indicator?

Mark.Dahm
Community Manager
Community Manager
May 3, 2023

@28595393 , Thanks for the update; if you go to your document status indicator (bottom left of Ps screen), and select GPU mode, does it show Metal or something different (once a document is opened)?

 

 

Also, since you may be opening the JPEG through ACR (it gets involved in RAW and JPG opening), go to Photoshop Settings > Camera Raw (bottom of the settings) > Performance, and try turning off the ACR GPU acceleration (eliminating some variables). Restart Photoshop for changes to take effect.

May 3, 2023

just opened one file and it seems bug on m2, m2 pro and m2 max and just photoshop opened nothing opened. phootshop is so laggy and overall not smooth on macos 13.3.1 running m2 pro 16gb ram (MacBook Pro 16 inch) just opened pictures from JPG shoot from Sony A7 IV