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Gustavo Bittencourt
Participant
October 15, 2019
Answered

Camadas sumiram do arquivo [CS6] [2019]

  • October 15, 2019
  • 3 replies
  • 4816 views

Olá pessoal,

 

Ontem a noite acabei um projeto no Photoshop e salvei normalmente, hoje pela manhã fui abrir o arquivo e o mesmo se encontrava todo preto, todas as camadas tinham sumido do arquivo, porém o arquivo continua com o mesmo tamanho.

 

Nunca aconteceu nada parecido comigo em alguns anos que utilizo a plataforma..

 

Se alguém souber como ajudar agradeço, pois é um projeto muito importante.

 

 

    Correct answer Sahil.Chawla

    Hi Gustavo,

     

    That shouldn't be happening, as it's not a typical experience. Let's make ti right.

    As the psd opens up as black, could you please let us know the verison of Photoshop and the Operating System you're working with?

    Also, where did you save the file? On an external drive or a local drive?

     

    The file might have gone corrupt, please check this article to know baout some recovery steps: https://helpx.adobe.com/in/photoshop/kb/file-recovery-photoshop.html

     

    Regards,
    Sahil

    3 replies

    B
    Bianca_Banfi7932
    Participant
    December 16, 2024

    Estou tendo o mesmo problema! Me sinto tão frustrada porque era um trabalho de dias... 😞

    não encontro como resolver

    K
    Kazuo30945676fdpd
    Participant
    July 7, 2023

    did you resolve? I'm having the same problem, the only difference is that my screen is like this

     

     

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    October 15, 2019

    Hi Gustavo,

     

    That shouldn't be happening, as it's not a typical experience. Let's make ti right.

    As the psd opens up as black, could you please let us know the verison of Photoshop and the Operating System you're working with?

    Also, where did you save the file? On an external drive or a local drive?

     

    The file might have gone corrupt, please check this article to know baout some recovery steps: https://helpx.adobe.com/in/photoshop/kb/file-recovery-photoshop.html

     

    Regards,
    Sahil

    G
    Gustavo BittencourtAuthor
    Participant
    October 15, 2019
    The photoshop version is CS6 and I use Windows 8.1! I saved the file in a local driver normally... I tryed to open in differents machines too but the same problem, the archive opens all black with a unique layer... I'll try these option that shows on the article.
    V
    Vitor_Marques4726
    Participant
    March 27, 2025

    Tive o mesmo problema. Você conseguiu resolver? No meu caso, foi uma ilustração digital de mais de 15 horas trabalhadas...

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