Camera Raw Crashes app

I will do that now

Thank you for your sysinfo @Lorri28654888drh9 

 

One thing we see is your video driver is out of date, if there is an update you should install and restart Ps, does this solve the issue?

 

Driver date: 2017-03-19 000000.000000-000
Driver age: 73 months
Driver version: 21.19.414.1280

 

To make sure your machine is up to specs:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

 

Adobe Photoshop Version: 24.3.0 20230316.r.376 37b4b38 x64
Number of Launches: 36
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2846
System architecture: AMD CPU Family:15, Model:5, Stepping:1 with MMX, SSE
Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 4
Processor speed: 2695 MHz
Built-in memory: 11735 MB
Free memory: 7509 MB
Memory available to Photoshop: 8364 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon R7 Graphics
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,676 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[8 ms]
Start RunAllAPIs

[8 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe"
-baseTimeMS=71152026 -comment=Photoshop Version: Adobe Photoshop 24.3.0
20230316.r.376 37b4b38 x64

[6743 ms]
Start sniffer 2023-04-26 08:34:39
# Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe
-baseTimeMS=71152026 -comment=Photoshop Version: Adobe Photoshop 24.3.0
20230316.r.376 37b4b38 x64

{741 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,366, 768)
Dimensions: (1,366 768)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon R7 Graphics
index=0)

# devices: 1
Device 0
Name: AMD Radeon R7 Graphics
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 6,676 MB
VRAM: 524 MB
Dedicated System RAM: 0 MB
Shared System RAM: 6,152 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2017-03-19 000000.000000-000
Driver age: 73 months
Driver version: 21.19.414.1280
Supports UMA: SUPPORTED
D3D-ID: 39028
End platform native
{1939 ms}

{1939 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,366, 768)
Dimensions: (1,366 768)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon R7 Graphics
index=0)

# devices: 1
Device 0
Name: AMD Radeon R7 Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 524 MB
VRAM: 524 MB
Dedicated System RAM: 0 MB
Shared System RAM: 6,152 MB
API version: 4.5 (4.5.13467 Compatibility Profile
Context 21.19.414.1280)
Device version: 4.5 (4.5.13467 Compatibility Profile
Context 21.19.414.1280)
Vendor name: AMD
Driver date: 2017-03-19 000000.000000-000
Driver age: 73 months
Driver version: 21.19.414.1280
GLSL version: 4.50 (4.50)
End platform OpenGL
{3232 ms}

{3232 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Bristol Ridge
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 2,146 MB
VRAM: 2,146 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.0 (OpenCL 2.0 AMD-APP (2236.10))
Device version: 2.0 (OpenCL 2.0 AMD-APP (2236.10))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 17 GB / s
Compute score: 336.973
Device name string: Bristol Ridge
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{6142 ms}

Exit code kExitNormal
End sniffer 2023-04-26 08:34:44
[kStatusNormal, kExitNormal]

[6744 ms]
Finish RunAllAPIs

[7891 ms]
Start GetSnifferResult

[7891 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040660012128475303
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\photo\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 916.9G, 791.9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2
79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2
79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2
79.c0204b2
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e
79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library
1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform
uxp-6.5.2-1-11944b3
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build
14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5

icuuc71.dll International Components for Unicode Build 14.0.04ee3a5

igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core
Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer
Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System
1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System
1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject
Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)
11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.3
PSViews.dll Adobe Photoshop 2023 24.3
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.5.2-1-11944b3
UPIC 2.6.0


Required plugins:

Accented Edges 24.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.3 - from the file “Filter Gallery.8bf”
Average 24.3 - from the file “Average.8bf”
Bas Relief 24.3 - from the file “Filter Gallery.8bf”
BMP 24.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.3 - from the file “Filter Gallery.8bf”
Charcoal 24.3 - from the file “Filter Gallery.8bf”
Chrome 24.3 - from the file “Filter Gallery.8bf”
Cineon 24.3 - from the file “Cineon.8bi”
Clouds 24.3 - from the file “Clouds.8bf”
Color Halftone 24.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.3 - from the file “Filter Gallery.8bf”
Conté Crayon 24.3 - from the file “Filter Gallery.8bf”
Craquelure 24.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.3 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.3 - from the file “Standard
MultiPlugin.8bf”
Crosshatch 24.3 - from the file “Filter Gallery.8bf”
Crystallize 24.3 - from the file “Standard MultiPlugin.8bf”
Cutout 24.3 - from the file “Filter Gallery.8bf”
Dark Strokes 24.3 - from the file “Filter Gallery.8bf”
De-Interlace 24.3 - from the file “Standard MultiPlugin.8bf”
Dicom 24.3 - from the file “Dicom.8bi”
Difference Clouds 24.3 - from the file “Clouds.8bf”
Diffuse Glow 24.3 - from the file “Filter Gallery.8bf”
Displace 24.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.3 - from the file “Filter Gallery.8bf”
Entropy 24.3 - from the file “statistics.8ba”
Export Color Lookup Tables 24.3 - from the file “Export3DLUT.8be”
Extrude 24.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.3 - from the file “FastCore.8bx”
Fibers 24.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.3 - from the file “Filter Gallery.8bf”
Filter Gallery 24.3 - from the file “Filter Gallery.8bf”
Fresco 24.3 - from the file “Filter Gallery.8bf”
Glass 24.3 - from the file “Filter Gallery.8bf”
Glowing Edges 24.3 - from the file “Filter Gallery.8bf”
Grain 24.3 - from the file “Filter Gallery.8bf”
Graphic Pen 24.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.3 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.3 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.3 - from the file “Standard MultiPlugin.8bf”
IGES 24.3 - from the file “U3D.8bi”
Ink Outlines 24.3 - from the file “Filter Gallery.8bf”
JPEG 2000 24.3 - from the file “JPEG2000.8bi”
Kurtosis 24.3 - from the file “statistics.8ba”
Lens Blur 24.3 - from the file “Lens Blur.8bf”
Lens Correction 24.3 - from the file “Lens Correction.8bf”
Lens Flare 24.3 - from the file “Standard MultiPlugin.8bf”
Liquify 24.3 - from the file “Liquify.8bf”
Matlab Operation 24.3 - from the file “ChannelPort.8bf”
Maximum 24.3 - from the file “statistics.8ba”
Mean 24.3 - from the file “statistics.8ba”
Measurement Core 24.3 - from the file “MeasurementCore.8me”
Median 24.3 - from the file “statistics.8ba”
Mezzotint 24.3 - from the file “Standard MultiPlugin.8bf”
Minimum 24.3 - from the file “statistics.8ba”
MMXCore Routines 24.3 - from the file “MMXCore.8bx”
Mosaic Tiles 24.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.3 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.3 - from the file “Filter Gallery.8bf”
Note Paper 24.3 - from the file “Filter Gallery.8bf”
NTSC Colors 24.3 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.3 - from the file “Filter Gallery.8bf”
OpenEXR 24.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.3 - from the file “Filter Gallery.8bf”
Palette Knife 24.3 - from the file “Filter Gallery.8bf”
Patchwork 24.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.3 - from the file “Standard MultiPlugin.8bf”
PCX 24.3 - from the file “PCX.8bi”
Photocopy 24.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.3 - from the file “ChannelPort.8bf”
Pinch 24.3 - from the file “Standard MultiPlugin.8bf”
Pixar 24.3 - from the file “Pixar.8bi”
Plaster 24.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.3 - from the file “Filter Gallery.8bf”
Pointillize 24.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.3 - from the file “PBM.8bi”
Poster Edges 24.3 - from the file “Filter Gallery.8bf”
PRC 24.3 - from the file “U3D.8bi”
Radial Blur 24.3 - from the file “Standard MultiPlugin.8bf”
Radiance 24.3 - from the file “Radiance.8bi”
Range 24.3 - from the file “statistics.8ba”
Render Color Lookup Grid 24.3 - from the file “Export3DLUT.8be”
Reticulation 24.3 - from the file “Filter Gallery.8bf”
Ripple 24.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.3 - from the file “Filter Gallery.8bf”
Save for Web 24.3 - from the file “Save for Web.8be”
ScriptingSupport 24.3 - from the file “ScriptingSupport.8li”
Shear 24.3 - from the file “Standard MultiPlugin.8bf”
Skewness 24.3 - from the file “statistics.8ba”
Smart Blur 24.3 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.3 - from the file “Filter Gallery.8bf”
Solarize 24.3 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.3 - from the file “Filter Gallery.8bf”
Spherize 24.3 - from the file “Standard MultiPlugin.8bf”
Sponge 24.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.3 - from the file “Filter Gallery.8bf”
Stained Glass 24.3 - from the file “Filter Gallery.8bf”
Stamp 24.3 - from the file “Filter Gallery.8bf”
Standard Deviation 24.3 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.3 - from the file “Filter Gallery.8bf”
Summation 24.3 - from the file “statistics.8ba”
Targa 24.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.3 - from the file “Filter Gallery.8bf”
Tiles 24.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.3 - from the file “Filter Gallery.8bf”
Twirl 24.3 - from the file “Standard MultiPlugin.8bf”
U3D 24.3 - from the file “U3D.8bi”
Underpainting 24.3 - from the file “Filter Gallery.8bf”
Vanishing Point 24.3 - from the file “VanishingPoint.8bf”
Variance 24.3 - from the file “statistics.8ba”
Water Paper 24.3 - from the file “Filter Gallery.8bf”
Watercolor 24.3 - from the file “Filter Gallery.8bf”
Wave 24.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.3 - from the file “WIASupport.8li”
Wind 24.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.3 - from the file “WBMP.8bi”
ZigZag 24.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.5.0.61 - from the file "C:\Program Files\Common
Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.5.0\"
CDO: 1.136.2
CmdN: 1.17.4
CDP: 1.160.2
Projects: 1.7.0
Loaded at: 531 ms - launch time impact: 86 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required
Folder"
Loaded at: 24038 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.9.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required
Folder"
Loaded at: 594 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 621 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.36.3.0 - from the file "Required Folder"
Loaded at: 20528 ms - launch time impact: 1 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program
Files\Common
Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.2.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.21.0 - from the file "Required
Folder"
Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 24046 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.6.6.0 - from the file "Required
Folder"
Loaded at: 24053 ms - launch time impact: 1 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file
"Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 20556 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 20566 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.2.1.4 - from the file "Required Folder"
Loaded at: 24063 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 25

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file
“C:\Program Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program
Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe
Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe
Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program
Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

Hi @Lorri28654888drh9 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.