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dorothy_8012
Participant
June 27, 2025
Question

Camera Raw filter crash (code -1). Tried all fixes, still crashing

  • June 27, 2025
  • 1 reply
  • 322 views

Hello Adobe Support Team,

I am experiencing a persistent issue with Camera Raw filter in Photoshop.

Problem description:
When I try to use Filter → Camera Raw, I get this error:

“The command 'Camera Raw Filter' could not be completed: a program error occurred.”

⚠️ What I already tried (none helped):

✅ Reset Photoshop preferences
✅ Clean reinstall of Photoshop
✅ Reinstall and update Camera Raw
✅ Update GPU drivers
✅ Run as Administrator
✅ Launch without third-party plugins
✅ Check scratch disks and free up space
✅ Install previous and newer versions of Photoshop
✅ Used Adobe Creative Cloud Cleaner Tool for full cleanup

ℹ️ Additional context:

  • Camera Raw always worked fine on my PC, even though I use Photoshop version 25.12.3 (not the latest).

  • I updated Camera Raw to 17.4.1, and since then this crash occurs every time.

  • I don’t understand why it suddenly stopped working when it was perfectly fine before.

💻 My system details:

  • Windows version: Windows 10 22H2

  • CPU: Intel Xeon X5670 @ 2.93GHz

  • RAM: 12 GB (6.5 GB used out of 12 GB at idle)

  • GPU: NVIDIA GeForce GTX 1050 Ti, driver version [576.80]

Please advise:

✅ Is there any known issue with Camera Raw 17.4.1 on Photoshop 25.12.3?
✅ Should I downgrade Camera Raw to an earlier version to restore stability?
✅ Are there any hotfixes for this?

Thank you in advance for your help. I rely on Camera Raw daily for my work, so a quick solution would be appreciated.

1 reply

A
Community Manager
AlekeCommunity Manager
Community Manager
June 27, 2025

Hi @dorothy_8012, welcome to the community!

 

When you're in Photoshop, try going to Edit, then Preferences, then Camera Raw. In the Preferences window, click on the Performance tab. You should see the name of your GPU along with the available video memory. Right below that, it should show whether GPU acceleration is enabled in Camera Raw. Can you see that on your screen?

 

Depending on your system, it might automatically support limited or full acceleration. If it's set to limited, you might be able to switch to full by selecting Use GPU for image processing under the Custom option.

 

Sometimes acceleration gets turned off automatically if your system doesn't support it or if there's an error. If you see an error message, it could mean your GPU, driver version, or operating system doesn't meet the minimum requirements.

If you run into any issues, you can also turn off GPU acceleration manually using the Custom option.

You can read more here: https://adobe.ly/445ynNn

 

Hope this helps. Let me know what you find.

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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