Skip to main content
A
agile_strategist0673
December 22, 2025
Question

can anyone tell me how to stop or turn of active processing for the apps on creative cloud?

  • December 22, 2025
  • 2 replies
  • 110 views

i try updating a cople apps today but the cloud keep telling me to stop or turn of active procesing but i don't have anything active or on the apps at all. so i am turning to this comuty to help me so i can update my apps as soon as possible please and thank you 

2 replies

Claire H.
Community Manager
Claire H.Community Manager
Community Manager
January 16, 2026

Hi @agile_strategist0673, I'm just checking in to see if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
December 22, 2025

Hey, @agile_strategist0673. Welcome to the Photoshop Community. I'll help you figure this out. 

 

Which specific apps are stuck while updating? On macOS, you can use the Activity Monitor to end any app-specific processes in the background. Also, a simple restart may help clear the list of background activity.

 

Let me know how it goes. Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices