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V
Vlecht
Inspiring
August 22, 2022
Answered

Can not rotate canvas with hand tool

  • August 22, 2022
  • 3 replies
  • 2292 views

Maybe it's a coincidence, but since I recently updated Photoshop to version 23.5.0 I can no longer rotate the canvas with the hand-tool. I get the message: "Cannot execute your request because it only works with OpenGL-enabled document windows." But OpenGL is enabled (see picture) and my NVIDIA is up to date. 
Hopefully you know how I can fix this.
Thank you in advance for your response.

    This topic has been closed for replies.
    Correct answer PECourtejoie

    Gooie dag!

     

    I would check if disabling rulers would change something, If it does, I'd then check how rulers are rendered in the preferences.

    I do not have yet 23.5.0 on this very machine, so can't tell if the setting is still there, but, in Preferences/Technology Previews, I'd try to change the setting of "Enable Native Canvas Rulers" then restart.

     

    I would also make sure that the graphic drivers are up to date. (and do prefer the studio to the gaming ones)

    I hope this helps.

    3 replies

    D
    Da7
    Inspiring
    September 12, 2022

    Me too, PS 23.5.0 Windows 10 the rotation tool doesn't work. Works fine till the previous version.

    I tried to disable the technology Previews as described but without any result.

    V
    VlechtAuthor
    Inspiring
    August 23, 2022

    It works! Thanks! You made my day!

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    August 24, 2022

    Hello! Which part of my answer did work?

    V
    VlechtAuthor
    Inspiring
    August 24, 2022

    In  'Experimentele functies' ('Technology Previews'- I am, you knew it, Dutch) I activated/checked 'Native canvas deactiveren'.

    Fijne dag verder!

     

    Anneke

      PECourtejoie
      Community Expert
      PECourtejoieCommunity ExpertCorrect answer
      Community Expert
      August 22, 2022

      Gooie dag!

       

      I would check if disabling rulers would change something, If it does, I'd then check how rulers are rendered in the preferences.

      I do not have yet 23.5.0 on this very machine, so can't tell if the setting is still there, but, in Preferences/Technology Previews, I'd try to change the setting of "Enable Native Canvas Rulers" then restart.

       

      I would also make sure that the graphic drivers are up to date. (and do prefer the studio to the gaming ones)

      I hope this helps.

      E
      Erikira Balza
      Participant
      August 24, 2022

      Hello, could you please help me to solve my problem, I ve been tring to find answer for already a month, but nothing helps -  https://community.adobe.com/t5/photoshop-ecosystem-discussions/tool-changing-not-recognized-when-working-with-tablet-keyboard/td-p/13155358

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