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adamc14739872
Participant
October 19, 2017
Question

Can't access new features...

  • October 19, 2017
  • 1 reply
  • 2289 views

I've updated to the most recent version of Photoshop CC, but I can't find any of the new features (Brush Smoothing, symmetry, etc...). I've gone into my preferences and under "Technology Previews" there is only "Use Modifier Keys Palette" and "Enable CC 3D Animations"

I've completely uninstalled Photoshop, and reinstalled. I've forced the CC app to search for updates multiple times. Logged out and back in, and even deleted the opm.db file that was suggested in the trouble shooting section.

I downloaded the most recent manual update, and tried to install that - still nothing.

Our IT department even went so far as to remove photoshop from my account, and readd it.

Any other ideas??

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    1 reply

    Inspiring
    October 19, 2017

    ctrl+k / technology previews

    adamc14739872
    Participant
    October 19, 2017

    "I've gone into my preferences and under "Technology Previews" there is only "Use Modifier Keys Palette" and "Enable CC 3D Animations""

    But thanks for the shortcut key!

    davescm
    Community Expert
    Community Expert
    October 19, 2017

    It sounds like you may not have the latest update.

    To confirm, go into Photoshop > Help > System Info.  The first line should start Adobe Photoshop Version: 19.0 20170929.r.165

    However - you should note that you only get the update if your system meets the requirements here.

    Photoshop system requirements

    Dave