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Fine Art P
Inspiring
September 8, 2024
Question

Can't close popup: "Shift your perspective"

  • September 8, 2024
  • 6 replies
  • 922 views

When I launch Photoshop 2024 on Mac Sonoma,  a pop up says "Shift your perspective and hone in on edits by rotating the canvas." If I click "No thank you" the button changes color, but nothing happens to the pupup. If I click "Get started" the button changes color but nothing happens.

 

Quitting Photoshop renders it unresponsive, Force Quit will close the app.

 

Upon re-launching Photoshop, I'm presented with the same popup again, which will not go away. I have a deadline and can't finish my work.

This topic has been closed for replies.

6 replies

Inspiring
March 1, 2026

A year later and this one’s giving me a migraine.  Pops up an animated tutorial out of nowhere while I’m in the middle of working on something (which is insanely distracting).  I close it, and the next time I alt-tab back in it opens again.  And again, and again, and again.

Random popups jumping in your face out of nowhere are really bad.  (Photoshop has a ton of them now, and there’s no reliable way to turn them off.)  But popups that happen over and over and break the entire application are even worse.

26.11.0.

Jeff Arola
Community Expert
Community Expert
March 1, 2026

 

zewt, 

 

On the Mac side from within Photoshop go to Photoshop 2025>Settings>Notifications and click on Enable quiet mode.

 

On the Windows side go to Edit>Preferences>Notifications and click on Enable quit mode.

patrickm70513416
Participant
September 21, 2024

Same think happened to me. Your fix worked!  Thank you!

Participating Frequently
September 12, 2024

Getting stuck on this pop up in particular is even more painful because the grammar is soooooo embarassing.

Participant
September 9, 2024

I went to do this, but actually just ended up trying the following and it worked!

Edit>Preferences>Tools> and then UNcheck "Show Tooltips" box.  I just opened multiple raw files, and all looks normal and I'm able to work on the images now.

Fine Art P
Inspiring
September 8, 2024

What I ended up doing was installing an older version of Photoshop.

Ged_Traynor
Community Expert
Community Expert
September 8, 2024

@Fine Art P try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html