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nina_DBF
Participant
April 30, 2018
Answered

Can't export transparent PNG from art boards

  • April 30, 2018
  • 12 replies
  • 33137 views

Hi,

I have been using photoshop art-board for a year, and last month I suddenly couldn't export transparent PNG. I can't seam to get the background "off" . as apposed to a file with no art-boards - where the background looks like a checkered background. If I export from there it works , and is transparent. but I ave a file full of little pop ups, and I need their background transparent and not white. anyone have a clue?

Correct answer Feysal Anthony

so this worked for me dont select the art board selet just the layer you want to export and right click and export.

12 replies

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Mohammad.Harb
Community Expert
Mohammad.HarbCommunity Expert
Community Expert
April 30, 2018

is there a White background at the bottom of the layers ? if yes, Turn its visibility off

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nina_DBFAuthor
Participant
May 1, 2018

there isn't a layer with white. that is what is puzzling to me - there is white - and I can't find what defines it. also with all layers of, there is still white, no checkers.

    Mohammad.Harb
    Community Expert
    Mohammad.HarbCommunity Expert
    Community Expert
    April 30, 2018

    Please Show a screenshot with the layers panel included.

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    nina_DBFAuthor
    Participant
    April 30, 2018

    The white box is smaller than the art-board size, it should be transparent around the borders.

    This is also on my colleagues computer - so the file itself seams to be wrong.

    can you help?

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