can't get rid of the pricing plan that pops up on start-up

Forum|Forum|2 years ago
September 25, 2023
17 replies
6893 views

anyone know how to disable it it drives me mad

Others

Correct answer Mr Bedford

An update seems to have sorted the problem

M

Mr BedfordAuthorCorrect answer

Inspiring

An update seems to have sorted the problem

kglad

Community Expert

@Mr Bedford

thanks for the update (and glad you're done with that annoyance.)

kglad

Community Expert

M

Mr BedfordAuthor

Inspiring

What does this mean?

Nancy OShea

Community Expert

Not sure what you mean.

Log-in to your Adobe account below to ascertain which plan you're paying for.

https://account.adobe.com/plans

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Hope that helps.

Nancy O'Shea— Product User & Community Expert