Inspiring

Answered

can't get rid of the pricing plan that pops up on start-up

Forum|Forum|2 years ago
September 25, 2023
3 replies
6645 views

anyone know how to disable it it drives me mad

Others

Correct answer Mr Bedford

An update seems to have sorted the problem

M

Mr BedfordAuthorCorrect answer

Inspiring

An update seems to have sorted the problem

kglad

Community Expert

@Mr Bedford

thanks for the update (and glad you're done with that annoyance.)

kglad

Community Expert

M

Mr BedfordAuthor

Inspiring

What does this mean?

Nancy OShea

Community Expert

Not sure what you mean.

Log-in to your Adobe account below to ascertain which plan you're paying for.

https://account.adobe.com/plans

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

M

Mr BedfordAuthor

Inspiring

no that didnt fix it still getting this pop up each time i start photoshop

Nancy OShea

Community Expert

You can disable Notifications from Preferences in your Creative Cloud Desktop App.

Or just hit the Maybe Later button.

Nancy O'Shea— Product User & Community Expert

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