Can't install Photoshop for the life of me

Forum|Forum|2 years ago
December 21, 2023
4 replies
424 views

For some reason, everytime I attempt to install Photoshop or Creative Cloud, it just returns "Another installer is already running," but I already checked everything including Windows installer, and nothing seems to be running, any idea on how I could fix this issue so I could install Photoshop the app?

Windows

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Correct answer Niles33390424s1no

I fixed it, had to end some chipset setup drivers in the background.

N

Niles33390424s1noAuthorCorrect answer

Inspiring

I fixed it, had to end some chipset setup drivers in the background.

Trevor.Dennis

Community Expert

I think both John an Bojan's suggestion should work. I wouldn't have thought that an install process would survive a system restart. The problem would be identifying the errant process in Task Manager. There's too good a chance of breaking something if you ended the wrong process.

If you are trapped in some sort of loop, then run the Photoshop cleaner tool, and then try to reinstall.

https://helpx.adobe.com/nz/creative-cloud/kb/cc-cleaner-tool-installation-problems.html