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wendyb79747892
wendyb79747892
Participant
May 9, 2025
Question

Can't save a copy as .JPG after update

  • May 9, 2025
  • 4 replies
  • 255 views

updated, but now I can't Save A Copy As Jpg. HELP!

 

    4 replies

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    May 10, 2025

    Select: File > Save a Copy and choose JPG from the Format drop-down menu.

      Stephen Marsh
      Community Expert
      Stephen MarshCommunity Expert
      Community Expert
      May 10, 2025

      If the file is 32bpc, one can use Export As, otherwise if 16bpc use Legacy Save As recommended by @Trevor.Dennis 

        Trevor.Dennis
        Community Expert
        Trevor.DennisCommunity Expert
        Community Expert
        May 10, 2025

        Hi Wendy.  If you have limited options with Save As, check Preferences > File Handling and make sure Enable Legacy "Save As" is checked.

          A
          Community Manager
          AlekeCommunity Manager
          Community Manager
          May 9, 2025

          Hi @wendyb79747892! Welcome to the community!
          Can you share more details about the issue? How are you saving your document? Does this happen with every file? Are you on Windows or Mac? 

          Thanks!

          Alek

          *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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