Participant

Answered

Can't save any file in JPG or PSD

Forum|Forum|5 years ago
July 20, 2021
7 replies
595 views

I have no ability to save files in common formats such as JPG or PNG and it's maximum weird.

"It is by design. If your file contains items that are not supported in your required format" - is NOT a solution. I can't save even the image above.

"You can "Save As" Jpeg here is how:

Step 1. Layer>Flatten Image

Step 2. File>Save As>Jpeg

Step 3. Select previous history"

Is NOT a solution too. Why I should pay for this stupid quest if I save the files through Ctrl+S during the last 20 years?

And even "The changes in Photoshop are driven by changes in the latest Mac operating system. " is the stupid solution because I use the PC.

So I have 2 questions:

1. Is there a normal way to fix it, like it was with the Scaling tool last year when Adobe damaged the UX of the most common feature? Maybe some checkbox?

2. Why Adobe doesn't respect the customers anymore?

Windows

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Correct answer c.pfaffenbichler

Please try File > Save a Copy (cmd-alt-S) or

Photoshop > Preferences > File Handling > Enable legacy »Save As«

B

Bluts36496425c678

Participant

Thanks for solution....

F

fraukz31026087n0j6

Participant

same issue.

jane-e

Community Expert

same issue.
By @fraukz31026087n0j6

The answer is also the same. Read the reply marked as Correct from @c.pfaffenbichler .

Jane

c.pfaffenbichler

Community Expert

2. Why Adobe doesn't respect the customers anymore?

That question seems to imply two assumptions.

1) Adobe respected customers.

2) Adobe doesn’t do so anymore.

Both seem to be problematic.

• For one thing: Adobe is a corporation – its target is to make money, not to make people happy. That may be putting it harshly but it seems relevant.

• Secondly: Adobe (or at least some of its employees) are trying to incorporate customer feedback and make the programs live up to professional expectations.

That bugs make it into released program versions might be as unavoidable as it is annoying.

I think one should not measure the various product teams on whether bugs happen but on how quickly they get fixed and if they get fixed.

S

sharma5E6A

Participant

I have the same issue. Any tips for solution?

c.pfaffenbichler

Community Expert

Have you read post 1?

c.pfaffenbichler

Correct answer

Community Expert

Please try File > Save a Copy (cmd-alt-S) or

Photoshop > Preferences > File Handling > Enable legacy »Save As«

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