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DigitalChickster
Legend
January 24, 2026
Answered

Can't save file as a jpg

  • January 24, 2026
  • 2 replies
  • 52 views

Hi all! I'm using v. 27.2.0. And all of a sudden, I can't save as a JPG file. I made sure "Enable legacy "Save As" is checked; I tried "Save as" and "Save as a copy." None of these allow me to save as a jpg any longer. I CAN export... but that takes so much longer than just saving! Is this something new in 27.2? Thanks.

 

Correct answer DigitalChickster

OK, so this is crazy. I went to save an image just like I was trying to do last night to check the mode, etc. And it's working fine now. I didn't restart or anything. But I guess it works now? If the issue comes back, I'll post again. Thank you for your response! 

2 replies

Trevor.Dennis
Community Expert
Community Expert
January 24, 2026

Are you saying that you don't have the full list of file format options when using Save As?

image.png

 

What is the Image Mode?  Indexed Color will not save out as JPG

image.png

image.png

DigitalChickster
DigitalChicksterAuthorCorrect answer
Legend
January 24, 2026

OK, so this is crazy. I went to save an image just like I was trying to do last night to check the mode, etc. And it's working fine now. I didn't restart or anything. But I guess it works now? If the issue comes back, I'll post again. Thank you for your response! 

Stephen Marsh
Community Expert
Community Expert
January 25, 2026

If Export As can be used for JPEG, when Legacy Save As + Save a Copy cannot, then the mode is likely 32 BPC.

Legend
January 24, 2026

DC, how many extensions of the 26 that I see in v27.2 do you see?

 

Larry