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DigitalChickster
Legend
Jan 24, 2026 2:00 AM UTC
Answered

Can't save file as a jpg

Hi all! I'm using v. 27.2.0. And all of a sudden, I can't save as a JPG file. I made sure "Enable legacy "Save As" is checked; I tried "Save as" and "Save as a copy." None of these allow me to save as a jpg any longer. I CAN export... but that takes so much longer than just saving! Is this something new in 27.2? Thanks.

 

DigitalChickster
DigitalChicksterCorrect answer
Legend
Jan 24, 2026 3:53 PM UTC

OK, so this is crazy. I went to save an image just like I was trying to do last night to check the mode, etc. And it's working fine now. I didn't restart or anything. But I guess it works now? If the issue comes back, I'll post again. Thank you for your response! 

4 replies

Trevor.Dennis
Community Expert
Community Expert
Jan 24, 2026 9:24 AM UTC

Are you saying that you don't have the full list of file format options when using Save As?

876442i9A2D1BC187FCE5B4.png876445i450CD56CF4D30E83.png876446i07DD85CC5ACF9825.png

 

What is the Image Mode?  Indexed Color will not save out as JPG

876442i9A2D1BC187FCE5B4.png876445i450CD56CF4D30E83.png876446i07DD85CC5ACF9825.png

876442i9A2D1BC187FCE5B4.png876445i450CD56CF4D30E83.png876446i07DD85CC5ACF9825.png

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DigitalChickster
DigitalChicksterAuthorCorrect answer
Legend
Jan 24, 2026 3:53 PM UTC

OK, so this is crazy. I went to save an image just like I was trying to do last night to check the mode, etc. And it's working fine now. I didn't restart or anything. But I guess it works now? If the issue comes back, I'll post again. Thank you for your response! 

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Stephen Marsh
Community Expert
Community Expert
Jan 25, 2026 1:04 AM UTC

If Export As can be used for JPEG, when Legacy Save As + Save a Copy cannot, then the mode is likely 32 BPC.

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Legend
Jan 24, 2026 3:18 AM UTC

DC, how many extensions of the 26 that I see in v27.2 do you see?

 

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Larry