Can't save in JPEG format, nor open pics in JPEG anymore
When I try to open a JPEG file on my hard drive, even one I’ve opened before, it won’t open it. I also cannot save in JPEG format now, either. It gives me an error message ‘Could not complete your request because of a program error.’ I click on the ‘let’s fix it’, but it sends me to a page of helps that tell me to update the files and restart the program. I did, and it did nothing to help.
MIcrosoft Surface with Windows 11. Photoshop is on my desktop.
Photoshop current version 27.6.0
Steps to reproduce:
Open an existing document.
Click Save As and try to find a JPEG extension to save it as after editing the photo.
Expected result is to scroll down to see a JPEG file extension and save the picture.
What actually happens is not finding the right extension and not being able to save it.
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